topic WIFI router lights are off after the power outage in RUCKUS Support for Lennar Homes

WIFI router lights are off after the power outage

junjang — Thu, 08 May 2025 17:25:44 GMT

My wifi router does not work (LED lights are off) after power outage.

Re: WIFI router lights are off after the power outage

pinky_ruckus — Thu, 08 May 2025 18:01:46 GMT

Hello @junjang ,

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that your Access points are not turning on.

To proceed further, we would need to check few configurations of the switch.

To check this, we must identify the ‘current’ IP address assigned by your local router to the switch ICX-7150-C12P

I will leave you a guide on how to perform an IP scanner on your local network to identify the switch IP address very easily.

How to find the IP Address of the RUCKUS Devices (Switch and APs) using IP Scanner free applications:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-find-the-IP-Address-of-the-RUCKUS-Devices-Switch-and-APs/ta-p/77863

Once we identify the IP address of the switch proceed to access remotely to the device “Command Line”

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-access-the-Command-Line-Interface-CLI-of-the-RUCKUS-ICX/ta-p/74450

If you can access the Command line should look like this:

ICX7150-C12 Router> OR

ICX7150-C12 Switch>

Once you login to CLI, please enter the below commands and share the output.

Note: Hit Enter to accept each command

enable

show version

show flash

show inline power

show inline power detail

show interface brief

Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again. We appreciate your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: WIFI router lights are off after the power outage

junjang — Fri, 09 May 2025 14:39:01 GMT

Hi Pinky

Does this work?

Re: WIFI router lights are off after the power outage

pinky_ruckus — Fri, 09 May 2025 15:58:39 GMT

Hello @junjang ,

Thank you for the response.

To assist you further, kindly follow the steps mentioned in the previous post and provide a screenshot after executing the specified commands.

We need to review the configurations on the switch.

Thank you for your patience and understanding.

Please let us know if you have any queries in this regard.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

Re: WIFI router lights are off after the power outage

junjang — Fri, 09 May 2025 16:56:56 GMT

Hi Pincky

I see the Ruckus wireless in the list of IP address. Is this the correct device that I need to get access to CLI command? I just want to make sure that I am looking at the right device.

Thanks.

Re: WIFI router lights are off after the power outage

pinky_ruckus — Fri, 09 May 2025 17:32:29 GMT

Hello @junjang ,

Thank you for the response.

Please be informed that the Ruckus Switch will be identified by the name of Ruckus Wireless or Brocade Communications.

Could you please use the same IP address to login to the web browser and confirm if you are able to access the Switch dashboard?

You should observe the Switch Dashboard, which should be visible upon accessing the appropriate IP address, as illustrated in the screenshot below.

Please let us know if you are able to access the dashboard with the obtained IP address.

Please login to the Switch dashboard using the default credentials.

Switch default credentials will be as mentioned below.

Username: super

Password: sp-admin

If the above credentials don’t work, you can try the default credential combinations below as well.

These usernames and passwords are key sensitive, please use capital letters where necessary.

If you are able to login successfully with the credentials, you may use the same IP address to Access the CLI of the Switch

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: WIFI router lights are off after the power outage

junjang — Fri, 09 May 2025 18:39:56 GMT

Here are the outputs of the command

Re: WIFI router lights are off after the power outage

pinky_ruckus — Fri, 09 May 2025 19:47:21 GMT

Hello @junjang ,

Thank you for the response.

From the screenshots you shared, I see that the PoE is disabled on your Ruckus ICX-7150 Switch.

To fix this issue and enable the PoE on the Switch, please perform the commands on the CLI:

Switch>enable
No password has been assigned yet...
Switch#configure terminal
Switch(config)#interface ethernet 1/1/1 to 1/1/12
Switch(config-mif-1/1/1-1/1/12)#inline power

Once you perform the above commands, all ports should be On, and Access points should get the power.

Once the RUCKUS ICX-7150-C12P switch ports come online, it should fix the issue.

Please let us know if you have any queries in this regard.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

Re: WIFI router lights are off after the power outage

junjang — Sat, 10 May 2025 12:59:11 GMT

Thanks . This resolved the issue.

Re: WIFI router lights are off after the power outage

pinky_ruckus — Mon, 12 May 2025 13:20:13 GMT

Hello @junjang ,

Thank you for sharing the response.

We are glad to know that the issue is resolved, and all the devices are back online.

Thank you for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.