topic Re: Moving to Lennar House in RUCKUS Support for Lennar Homes

Moving to Lennar House

Rasbol87 — Thu, 03 Apr 2025 11:12:20 GMT

Greetings

I have moved to a Lennar House and it has a Ruckus ICX7150-C12P switch and two APs connected with ethernet cables.

I saw the configure.me network and downloaded the unleash app. I tried to make the configuration by putting a custom network name and my own password but the network disappeared and I have not returned it to view.

I did the factory reset of the switch, pressing the reset button for 10sec while unplugging it and plugged in from the power but I have not seen the configure.me network again.

The switch shows the green lights but the APs have a solid yellow light. Try to connect a device to the switch but they don't receive internet.

Re: Moving to Lennar House

pinky_ruckus — Thu, 03 Apr 2025 13:29:32 GMT

Hello @Rasbol87 ,

Greetings!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that you have recently moved to Lennar Home and needs assistance in setting up Ruckus network.

For guidance on setting up your system, please refer to the RUCKUS Lennar Knowledge Base self-help article linked below. The article includes detailed instructions for the setup process.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/RUCKUS-Lennar-Home-devices-Connectivity-Setup-and-Configuration/ta-p/96170

Please let us know if you have any queries in this regard.

Should you require further assistance or have any questions, please do not hesitate to reach out.

Thank you once again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community

Re: Moving to Lennar House

pinky_ruckus — Wed, 07 May 2025 16:00:03 GMT

Hello @Rasbol87 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Moving to Lennar House

pinky_ruckus — Fri, 09 May 2025 13:50:33 GMT

Hello @Rasbol87 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Moving to Lennar House

pinky_ruckus — Mon, 12 May 2025 13:32:51 GMT

Hi @Rasbol87 ,

Greetings!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community