topic Re: Icx7150 switch won’t reboot after power outage in RUCKUS Support for Lennar Homes

Re: Icx7150 switch won’t reboot after power outage

RexH — Mon, 28 Apr 2025 19:15:55 GMT

Hello Imran, I keep having these same issues with my Ruckus system after a power outage. Was a post ever made to show how to upgrade the switch to the latest stable version to avoid these issues moving forward?

Re: Icx7150 switch won’t reboot after power outage

Imran_ruckus — Mon, 28 Apr 2025 19:28:39 GMT

Hi @RexH

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community.

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you need assistance with upgrading your RUCKUS Switch to a recommended version.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

It’s good to have the Switch on a stable version to avoid any issues.

Before I assist you with the upgrade, could you please let me know your RUCKUS ICX-7150-C12P Switch version that is currently running on?

If you don’t know the current version, please follow the process below and help us with the mentioned command outputs to check the same.

1. First, identify the current IP address assigned to the switch ICX-7150-C12P by your local router. You can use an IP scanner tool to easily locate the switch's IP address on your network. Here is a guide on how to perform this using the IP Scanner free applications:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-find-the-IP-Address-of-the-RUCKUS-Devices-Switch-and-APs/ta-p/77863

2. Once you have identified the IP address of the switch, proceed to access the Command Line Interface (CLI) of the RUCKUS ICX-7150-C12P switch. Here is a guide on how to access the CLI:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-access-the-Command-Line-Interface-CLI-of-the-RUCKUS-ICX/ta-p/74450

If you can access the Command line the prompt should look like below:

ICX7150-C12 Router> OR

ICX7150-C12 Switch>

3. After successfully accessing the CLI, please execute the following commands and provide the outputs:

enable

show version

show flash

Please share the command outputs or screenshots if you encounter any issues or errors during these steps.

Feel free to reach out if you have any questions or require further assistance.

Thank you for your cooperation and patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community

Re: Icx7150 switch won’t reboot after power outage

Imran_ruckus — Wed, 30 Apr 2025 12:23:38 GMT

Hi @RexH

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: Icx7150 switch won’t reboot after power outage

Imran_ruckus — Fri, 02 May 2025 12:54:36 GMT

Hi @RexH

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: Icx7150 switch won’t reboot after power outage

Imran_ruckus — Mon, 05 May 2025 14:57:05 GMT

Hi @RexH

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community