topic Re: Not able to find login page after reset - ICX7150-C12-Router in RUCKUS Support for Lennar Homes

Not able to find login page after reset - ICX7150-C12-Router

gopalneelam82 — Thu, 17 Apr 2025 08:57:17 GMT

Not able to find login page after reset - ICX7150-C12-Router

Re: Not able to find login page after reset - ICX7150-C12-Router

Imran_ruckus — Tue, 22 Apr 2025 16:46:19 GMT

Hi @gopalneelam82

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community.

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are encountering issues while trying to log into the RUCKUS ICX-7150-C12P Switch.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

Please check the steps below:

1. First, identify the current IP address assigned to the switch ICX-7150-C12P by your local router. You can use an IP scanner tool to easily locate the switch's IP address on your network. Here is a guide on how to perform this using the IP Scanner free application:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-find-the-IP-Address-of-the-RUCKUS-Devices-Switch-and-APs/ta-p/77863

2. Access the Switch IP Address in the Web browser and try to log in.

3. If your login username/password doesn’t work, please try using the default username and passwords provided below.

Username: super
Password: sp-admin

Alternative Credentials screenshot:

Please let me know how it goes.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Not able to find login page after reset - ICX7150-C12-Router

Imran_ruckus — Thu, 24 Apr 2025 17:02:15 GMT

Hi @gopalneelam82

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: Not able to find login page after reset - ICX7150-C12-Router

Imran_ruckus — Mon, 28 Apr 2025 12:21:16 GMT

Hi @gopalneelam82

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: Not able to find login page after reset - ICX7150-C12-Router

Imran_ruckus — Wed, 30 Apr 2025 12:21:40 GMT

Hi @gopalneelam82

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community