topic Re: Switch will not boot in RUCKUS Support for Lennar Homes

Switch will not boot

maccracken2 — Thu, 10 Apr 2025 22:00:40 GMT

Switch will not boot. Only the green power led and the amber syst led are on. Will not power ethernet ports

Re: Switch will not boot

pinky_ruckus — Fri, 11 Apr 2025 13:16:42 GMT

Hi @maccracken2 ,

Greetings!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

From the case description, I understand that the status lights on the Switch is Amber and the PWR light is Green which means that the Switch is stuck in the boot mode.

Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to fix the issue when the Switch is in boot mode.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-Switch-with-an-Amber-Orange-light-on-quot-SYST/ta-p/71998

Please follow the process as explained in the article and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Switch will not boot

maccracken2 — Fri, 11 Apr 2025 20:39:38 GMT

Pinky

Thank you for your help. The document worked. It is working now. Also, can you tell me what the default user name and password is now? I tried to putty back into the console and its prompting for credentials.

Thanks,

Mike

Re: Switch will not boot

pinky_ruckus — Fri, 11 Apr 2025 21:10:12 GMT

Hello @maccracken2 ,

Thank you for the response and the update.

Great!!! Glad to know that the issue is now resolved.

We appreciate your time and patience on this case.

I understand that you are looking for the Switch credentials.

Switch default credentials will be as mentioned below.

Username: super

Password: sp-admin

If the above credentials don’t work, you can try the default credential combinations below as well.

These usernames and passwords are key sensitive, please use capital letters where necessary.

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Switch will not boot

pinky_ruckus — Wed, 16 Apr 2025 13:58:10 GMT

Hello @maccracken2 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Switch will not boot

pinky_ruckus — Fri, 18 Apr 2025 13:36:38 GMT

Hello @maccracken2 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Switch will not boot

pinky_ruckus — Mon, 21 Apr 2025 13:37:08 GMT

Hi @maccracken2 ,

Greetings!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community