topic Ruckus lights blinking in RUCKUS Support for Lennar Homes

Ruckus lights blinking

dixonam — Mon, 14 Apr 2025 22:44:47 GMT

During a thunderstorm I lost power and the internet went out, shortly after Spectrum resolved the outage. I still experienced lagging and most of my devices like the garage door opener, Alexa, camera are still searching for a network.

after a week there is no change. Spectrum stated everything is fine on their end but it appears to be the Ruckus I hit the reset button on the Ruckus and now the lights on both WAP are blinking

Re: Ruckus lights blinking

Imran_ruckus — Tue, 15 Apr 2025 12:24:41 GMT

Hi @dixonam

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community.

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are encountering intermittent internet connectivity.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

The symptoms you have explained are related to the Routing Code (SPR) issues.

Please refer to the below RUCKUS Lennar Knowledge Base self-help article to check and fix this issue.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-ICX-7150-C12P-Switch-Routing-Code-SPR-issue-using/ta-p/71538

Please let me know if you need help at any point during the process.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Ruckus lights blinking

Imran_ruckus — Mon, 21 Apr 2025 12:59:58 GMT

Hi @dixonam

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: Ruckus lights blinking

Imran_ruckus — Wed, 23 Apr 2025 12:37:40 GMT

Hi @dixonam

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: Ruckus lights blinking

Imran_ruckus — Fri, 25 Apr 2025 12:42:19 GMT

Hi @dixonam

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: Ruckus lights blinking

dixonam — Sat, 26 Apr 2025 01:20:09 GMT

Hello

I just flew home from vacation. Before leaving my issue is still not resolved. I’ve been home for about an hour, I am going to attempt to reboot the Ruckus

Re: Ruckus lights blinking

Imran_ruckus — Mon, 28 Apr 2025 12:17:37 GMT

Hi @dixonam

Greetings!!!

Thank you for the response and the update.

Please follow the suggested steps and keep me updated on the output.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Ruckus lights blinking

Imran_ruckus — Wed, 30 Apr 2025 12:21:06 GMT

Hi @dixonam

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: Ruckus lights blinking

Imran_ruckus — Fri, 02 May 2025 12:51:11 GMT

Hi @dixonam

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community