Re: PoE not working after power outage

hvganesh — Sun, 30 Mar 2025 18:20:21 GMT

Re: PoE not working after power outage

hvganesh — Sun, 30 Mar 2025 18:21:06 GMT

Hi,

The problem happened again when I lost power again this week. This time the setup doesn't work although I am following the same steps.

Re: PoE not working after power outage

Imran_ruckus — Mon, 31 Mar 2025 13:00:03 GMT

Hi @hvganesh

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community.

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are encountering the issue with your RUCKUS ICX-7150-C12P Switch stuck in the boot mode again.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

From the screenshot you shared, I see you are getting and 'ping not alive' error (refer to the screenshot). Please refer to the below RUCKUS Lennar Knowledge Base self-help article and try the process once again.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-host-192-168-0-x-is-not-alive-not-alive-error-during-the/ta-p/72117

Let me know how it goes.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

topic Re: PoE not working after power outage in RUCKUS Support for Lennar Homes

Re: PoE not working after power outage

Re: PoE not working after power outage

Re: PoE not working after power outage