topic Re: Can't log into unleashed to configure switch in RUCKUS Support for Lennar Homes

Can't log into unleashed to configure switch

OBTPH — Thu, 13 Mar 2025 19:29:08 GMT

I was having network issues and seemed to have removed my switch from my admin page. When I try to log back into unleashed the log in "admin:" and all the other passwords in the forums have not worked. I factory reset the switch and APs and there is still no change. I can't seem to find any way to log in at this point.

Re: Can't log into unleashed to configure switch

Imran_ruckus — Thu, 13 Mar 2025 20:59:24 GMT

Hi @OBTPH

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community.

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you have difficulty logging into the Unleashed system.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

Could you please let me know if you are trying to log in to the RUCKUS Unleashed mobile application or on the Laptop RUCKUS Unleashed Web System website?

If it’s on a Mobile Application, please share a screenshot of the error.

Additionally, below is the list of default username passwords. Give it a try once again.

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Can't log into unleashed to configure switch

Imran_ruckus — Mon, 17 Mar 2025 12:23:27 GMT

Hi @OBTPH

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: Can't log into unleashed to configure switch

Imran_ruckus — Wed, 19 Mar 2025 12:22:54 GMT

Hi @OBTPH

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: Can't log into unleashed to configure switch

Imran_ruckus — Fri, 21 Mar 2025 12:21:36 GMT

Hi @OBTPH

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community