topic Re: WAP is blinking 2 green lights continuously in RUCKUS Support for Lennar Homes

WAP is blinking 2 green lights continuously

Domala1123 — Mon, 28 Nov 2022 20:00:33 GMT

my WAP ( both ground and top floor ) 2 green lights blinking but wireless WiFi name is not showing available list

please call me : <removed my moderator> to troubleshoot this issue

I have ICX-7150- C12P installed with 2 WAP connections .

Thanks

Dayakar

Re: WAP is blinking 2 green lights continuously

BenBeck — Mon, 28 Nov 2022 20:01:13 GMT

Hey @Domala1123

Are you a Lennar customer? Please confirm so I can route this post accordingly.

Re: WAP is blinking 2 green lights continuously

Domala1123 — Mon, 28 Nov 2022 20:01:49 GMT

Yes Iam Lennar customer

Re: WAP is blinking 2 green lights continuously

BenBeck — Mon, 28 Nov 2022 20:03:12 GMT

Thank you. Moving discussion to Lennar forum/team.

Re: WAP is blinking 2 green lights continuously

Yarenis — Mon, 28 Nov 2022 21:20:49 GMT

Hi @Domala1123

Please check the next example of light and provide what is the behavior in your Access Points.

Note:CTL light must be on, only in one of the two devices.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498F80103D0.html

Best regards,

Yarenis Hernández

Technical Support Engineer | L2 TAC Wired

Re: WAP is blinking 2 green lights continuously

Domala1123 — Mon, 28 Nov 2022 22:29:13 GMT

Hi Yarenis,

WAP 1 : Only power button is blinking ( green) and control button is green .

WAP 2 : both power and control button is blinking ( green)

Can you please call me :<removed by moderator> to troubleshoot.

Thanks

Dayakar

Re: WAP is blinking 2 green lights continuously

Yarenis — Mon, 28 Nov 2022 22:42:32 GMT

Hi @Domala1123

Ok, According to the description none of the Access Points are online, so you need to check the connection between the ISP router to the ICX7150 Switch, because the one that connectivity will be the ISP router, let add an example in how should go the connections.

1:Connections example:

Most common Setups for Lennar homes users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lennar-homes-users/td-p/47106

Ruckus at Home: Introduction(Tutorial video)

https://www.youtube.com/watch?v=vFD_ByQWGH0

2:Confirm that the ISP router is online, by wiring the computer to the router and test if it's online.

This is Ethernet cable to wire the devices together.

3:Confirm that the ICX 7150 Switch is online, so do the same, but this time wiring the computer to the ICX 7150 Switch.

Note: the white box is the switch, you can use any of the yellow ports.

Note:Please provide the model of your ISP router, and Ruckus Support for Lennar Homes customers will be exclusively supporting customers via forum support model, please do no share personal data in your post.

Best regards,

Yarenis Hernández

Technical Support Engineer | L2 TAC Wired