Access point keeps turning off

Vianca2010 — Sat, 15 Mar 2025 20:15:27 GMT

Hello,

I need help. My access point keeps turning off, I have been trying for hours to follow steps just to find the IP address as posted before and have had NO luck. I have also tried plugging it into my laptop to get the IP address and had endless trouble as it all got very technical with drivers and downloads. Please help

Re: Access point keeps turning off

Imran_ruckus — Mon, 17 Mar 2025 20:12:15 GMT

Hi @Vianca2010

I hope this message finds you well.

Thank you for reaching out to the RUCKUS Lennar Home Community.

I noticed that you have posted another inquiry on the Lennar forum (please refer to the link below). To ensure efficient assistance, kindly continue the discussion on the same thread, and one of our Engineers Pinky will be happy to assist you further.
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Access-Point-wont-stay-on/m-p/103667#M16092

Thank you for your understanding and cooperation.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

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Access point keeps turning off

Re: Access point keeps turning off