topic Re: Ruckus ICX 7150-C12P Dead in RUCKUS Support for Lennar Homes

Ruckus ICX 7150-C12P Dead

Glitchmunky — Tue, 11 Mar 2025 14:31:43 GMT

My switch is dead. It will not power the WAPs nor can I get a network connection when connecting directly via Ethernet cable. There was no power outage when this happened. Also, my Internet works fine when connecting directly to my modem.

Re: Ruckus ICX 7150-C12P Dead

pinky_ruckus — Tue, 11 Mar 2025 16:58:37 GMT

Hello @Glitchmunky ,

Greetings!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

From the pictures you shared, I understand that the status lights on the Switch is Amber and the PWR light is Green, which means that the Switch is stuck in a boot mode.

Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to fix the issue when the Switch is in boot mode.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-Switch-with-an-Amber-Orange-light-on-quot-SYST/ta-p/71998

Please follow the process as explained in the article and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Ruckus ICX 7150-C12P Dead

Glitchmunky — Tue, 11 Mar 2025 17:14:53 GMT

Solved. Thanks!

Re: Ruckus ICX 7150-C12P Dead

pinky_ruckus — Tue, 11 Mar 2025 18:08:55 GMT

Hello @Glitchmunky ,

Thank you for sharing the response.

We are glad to know that the issue is resolved, and the Switch is back online.

Please feel free to contact us if there are any issues in this regard in future.

Thank you for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.