Some of my personal devices can not be connected to Ruckus AP.

lucasliukx — Sat, 08 Mar 2025 06:47:54 GMT

This started happening about a week ago. I have devices that works fine, and other devices that either can not be connected to wifi or will connect for a period of time before getting dropped and can not connect again.

Connecting to wifi with my iphone that doesn't connect anymore:

Connect to wifi -> Enter wifi password -> Password verified -> Wifi keeps loading -> ip address found -> subnet mask found -> router address empty

1. The main device is installed next to the modem in closet. 3 different APs are connected through wire and the AP's are placed in each floors.
2. Not Company
3. At home, Lennar
4. Call back number: +16266731098. Hours 10am - 10pm
5. SN:FEK3811Q4HX

Re: Some of my personal devices can not be connected to Ruckus AP.

Imran_ruckus — Mon, 10 Mar 2025 12:51:52 GMT

Hi @lucasliukx

Greetings!
Thank you for contacting the RUCKUS Lennar Home Community.

I hope you are doing well.

I noticed that you have raised another post on the Lennar forum (please refer to the link below). Kindly continue within the same thread, and I will be happy to assist you further.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Some-of-my-personal-devices-can-not-be-connected-to-Ruckus-AP/m-p/103434#M4685

Thank you once again for your understanding.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

topic Some of my personal devices can not be connected to Ruckus AP. in RUCKUS Support for Lennar Homes

Some of my personal devices can not be connected to Ruckus AP.

Re: Some of my personal devices can not be connected to Ruckus AP.