topic Re: ICX 7150-C12P not booting after power unplug in RUCKUS Support for Lennar Homes

ICX 7150-C12P not booting after power unplug

jolee139 — Sun, 27 Nov 2022 16:51:06 GMT

Hi,

SYST is amber and PWR is green after replugging the power cord.

I followed the guide: https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-recovery-on-an-ICX7150-switch/td-p/47483

But, the image and boot files would not load (Loading: T T T T ...) when I try update_primary and update_uboot. I'm able to ping to TFTP, and it works fine when I execute TFTP get command locally. I opened Windows firewall for UDP 69 and all ports, but still not working. Please help.

Re: ICX 7150-C12P not booting after power unplug

Yarenis — Mon, 28 Nov 2022 17:18:06 GMT

Hi @jolee139

Thank you for the details provided, Please try a factory reset if the issue persisted, perform the software recovery, but disable the firewall first, if still not working please provide the logs of the error while you try the software recovery. (all logs, copy and paste them here)

Factory reset steps:

Remove power from the switch.
Press and hold the Reset button while applying power to the switch.
After all the system LEDs flash amber, release the Reset button.

When all the system LEDs blink green, all the configuration data are erased and the switch is returned to its factory configuration. When all the system LEDs are solid green, the erase process is complete and the system reloads. Once reloaded and the SYST LED is steady green, the factory reset is complete.

Ruckus ICX 7150/7650 -ERASE SYSTEM TO FACTORY DEFAULT WITH RESET BUTTON(Tutorial video)

https://www.youtube.com/watch?v=6jHMTdo_hK4&t=1s

Best regards,

Yarenis Hernández

Technical Support Engineer | L2 TAC Wired

Re: ICX 7150-C12P not booting after power unplug

jolee139 — Wed, 30 Nov 2022 01:58:13 GMT

Hi Yarenis,

Factory reset did not work, all lights stayed as amber throughout the night.

Instead of opening the firewall ports individually, I turned off the whole Windows Firewall, and then everything worked.

My switch is back online, and all WAPs have the power now. Thank you!

I used SPS08090k.bin per guide, but this seems old, which version do you recommend for upgrade? Or is it safe to keep the current version?

Re: ICX 7150-C12P not booting after power unplug

Vásquez_Fer — Wed, 30 Nov 2022 12:26:47 GMT

Hi @jolee139

Great to hear that !

You can upgrade the Switch to the base version '8095g' that is the recommend from the website.

Best Regards

Fernando Vasquez