topic Re: Hi i get a amber and green light on my 7150 in RUCKUS Support for Lennar Homes

Re: Hi i get a amber and green light on my 7150

Mariosaia — Thu, 13 Feb 2025 02:24:27 GMT

Greetings the switch I just received looks like it does the same thing as the one it replaced. Any assistance would be appreciated

Re: Hi i get a amber and green light on my 7150

Imran_ruckus — Thu, 13 Feb 2025 12:14:39 GMT

Hi @Mariosaia

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community.

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that your replaced new RUCKUS Switch is not working.

When your switch is connected to the outlet, do you observe any illuminated lights (amber or green)? Kindly describe which lights are visible. Additionally, please provide a photo showing the status of the lights and the full switch panel with cable connections to the switch ports.

Help with the above query and should you have any further questions or concerns, feel free to reach out.

We appreciate your cooperation and look forward to resolving this matter for you promptly.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

Re: Hi i get a amber and green light on my 7150

Mariosaia — Thu, 20 Feb 2025 18:24:43 GMT

It's working fine now thank you kindly

Re: Hi i get a amber and green light on my 7150

Imran_ruckus — Thu, 20 Feb 2025 18:27:49 GMT

Hi @Mariosaia

Thank you for the response.

Great!!! Good to know that the issue is now resolved.

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Have a great day ahead!!!

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.