topic Re: Amber/ green lights on my ICX 7150 in RUCKUS Support for Lennar Homes

Amber/ green lights on my ICX 7150

Mariosaia — Tue, 04 Feb 2025 01:55:18 GMT

Hello all, this is my 4th post regarding this issue. The only responses I receive are the same results. Tried ove 4 times at this point. Not continuing with this any more. I appreciate all your assistance attempts. All I wanted to do was solve my problem, never thought it was going to be so difficult.

Re: Amber/ green lights on my ICX 7150

Imran_ruckus — Tue, 04 Feb 2025 12:16:00 GMT

Hi @Mariosaia

I hope this message finds you well.

Thank you for reaching out to the RUCKUS Lennar Home Community.

I see that you have posted another inquiry on the Lennar forum (please refer to the link below). To streamline our support, kindly follow up on this existing thread, and I will be happy to assist you further:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Hi-i-get-a-amber-and-green-light-on-my-7150/m-p/102112#M7169

As mentioned in the other post, please proceed with the Software Recovery.

Thank you for your understanding and cooperation.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: Amber/ green lights on my ICX 7150

Mariosaia — Tue, 11 Feb 2025 15:05:22 GMT

I cannot proceed, cannot access the switch. Computer does not support it.

Re: Amber/ green lights on my ICX 7150

Imran_ruckus — Tue, 11 Feb 2025 15:29:34 GMT

Hi @Mariosaia

I hope this message finds you well.

Thank you for reaching out to the RUCKUS Lennar Home Community.

I see that you have posted another inquiry on the Lennar forum and we have approved RMA. Please refer to the below link. Use the same below mentioned link post to proceed with your Switch replacement process.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Hi-i-get-a-amber-and-green-light-on-my-7150/m-p/102112#M7169

Thank you for your understanding and cooperation.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community