topic RUckus ICX150 Amber light and R510 No power in RUCKUS Support for Lennar Homes

RUckus ICX150 Amber light and R510 No power

AdamOlimski — Sat, 08 Feb 2025 00:04:08 GMT

GOod evening,

I have a RUckus ICX 7150 paired with an R510.
I have had multiple power outages, usually a simple reset works but that did not work this time.
THe ICX 7150 is showing an Amber light under "Sys" And the R510 shows no power or indicators on.

Re: RUckus ICX150 Amber light and R510 No power

pinky_ruckus — Mon, 10 Feb 2025 13:22:23 GMT

Hi @AdamOlimski ,

Greetings!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that your RUCKUS setup is not working after the power outage and the APs do not have power.

Also, the system showing Amber lights as the Switch is stuck in the boot mode.

Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to fix the issue when the Switch is in boot mode.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-Switch-with-an-Amber-Orange-light-on-quot-SYST/ta-p/71998

Please follow the steps as mentioned in the article and let us know if you are getting stuck at any point.

Thank you for your understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: RUckus ICX150 Amber light and R510 No power

pinky_ruckus — Fri, 14 Feb 2025 15:19:10 GMT

Hello @AdamOlimski ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: RUckus ICX150 Amber light and R510 No power

pinky_ruckus — Mon, 17 Feb 2025 15:52:58 GMT

Hello @AdamOlimski ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: RUckus ICX150 Amber light and R510 No power

pinky_ruckus — Thu, 20 Feb 2025 14:10:05 GMT

Hi @AdamOlimski ,

Greetings!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community