topic Re: Lennar home - slow wifi in RUCKUS Support for Lennar Homes

Lennar home - slow wifi

DeanT — Tue, 22 Nov 2022 15:29:37 GMT

Hi, I have been dealing with slow wifi for a while now. The system came with Lennar home. I tried to reset everything but that didn’t help.

Any suggestions on what i should do? Thanks

Re: Lennar home - slow wifi

Vásquez_Fer — Tue, 22 Nov 2022 15:38:51 GMT

Hi @DeanT

Hope you are doing well !

If there was a power outage most possible that switch start running the wrong code for that reason there are many symptoms

Smart devices like Amazon's Alexa not working as intended.
Unleashed dashboard sometimes not showing as "Connected" on the Internet tab.
Websites not loading.
Several connectivity issues.

An identifier of this problem is that it comes out as Switch-Router in the unleashed dhabsoard.

There we are going to see 2 important things the

MAC address: Physical address of the device this never changes

The IP address : is a logical address assigned by your local router to the device (this can change and may not be the same as the one shown on the dashboard)

1- To fix this issue, we must identify the IP address of the switch 'currently'

-We can try the IP address that shows in the dashboard copy and paste it in the URL if that redirects you to the login page for the ICX-7150-C12P that is the correct one if not I will leave you a guide how to perform a IP scanner on your local network to identify the switch IP.

How to find my Ruckus “Devices IP address” using free applications

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-find-my-Ruckus-Devices-IP-address-using-free-applications/td-p/47027

2-Once we identified the IP address of the switch proceed to access remote to the device 'command Line'

How to remotely access to 'ICX 7150-12P' or 'access points' "Network devices"

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-remotely-access-to-ICX-7150-12P-or-access-points-quot/td-p/47388

3-Here is a quick guide to understand how to fix the 'routing code issue' but basically you need only need to run the following commands once you are on the command line 'CLI'

Note: Hit Enter to accept each command

enable

copy flash flash secondary

boot system flash secondary yes

example:

ICX7150-24P Router>enable (hit enter to accept the command)
ICX7150-24P Router#copy flash flash secondary (hit enter to accept the command and wait : until the flash finished )
ICX7150-24P Router#boot system flash secondary yes ( hit enter to accept the command : the switch will reboot )

How to Fix Routing code issues on Lennar Home users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Fix-Routing-code-issues-on-Lennar-Home-users/td-p/47305

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-solve-the-routing-code-issue-in-your-ICX7150-Switch/td-p/47335

4-If the access via IP address is not possible here is a guide how to access using a console cable ( usb to usb type C )

How to console in the ICX-7150-C12P

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-7150-12c-using-a-Windows-Machine/td-p/46759

Once you are log in the ICX-7150-C12P please follow up the same steps that are on point '3'

Best Regards

Fernando Vasquez

Re: Lennar home - slow wifi

DeanT — Fri, 25 Nov 2022 20:33:51 GMT

Hi, I ran the commands you specified but it's giving me an error. How should I proceed?

SSH@ICX7150-C12-Router>enable
No password has been assigned yet...
SSH@ICX7150-C12-Router#copy flash flash secondary

Unable to find a UFI image copy from. Please reload master with appropriate UFI image to proceed with flash-flash copy
SSH@ICX7150-C12-Router#

Re: Lennar home - slow wifi

Vásquez_Fer — Fri, 25 Nov 2022 20:42:12 GMT

Hi @DeanT

Thanks for the update !

could you please run the following commands :

Show version

show flash

Also most possible you need to perform an upgrade to the switch here are a couple of guides how to do it:

How to Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-using-a-USB-flash-drive/td-p/46781

How to perform an Upgrade via Web GUI (ICX7150 Switch)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-an-Upgrade-via-Web-GUI-ICX7150-Switch/td-p/48200

How to upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-via-TFTP/td-p/47187

Best Regards

Fernando Vasquez

Re: Lennar home - slow wifi

DeanT — Mon, 05 Dec 2022 01:31:37 GMT

Hi,

I follow direction to copy files from USB but here what I got

SSH@ICX7150-C12-Router#copy disk0 flash mnz10114.bin bootrom
Invalid input -> bootrom
Type ? for a list

version:
HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3833R0BL
Software Package: ICX7150_BASE_L3_SOFT_PACKAGE
Current License: 2X1G
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8192 KB boot flash memory
2048 MB code flash memory
1024 MB DRAM

Show flash:
Stack unit 1:
NAND Type: Micron NAND 2GiB (x 1)
Compressed Pri Code size = 28660224, Version:08.0.90dT211 (SPS08090d.bin)
Compressed Sec Code size = 32539748, Version:08.0.90dT213 (SPR08090d.bin)
Compressed Pri Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
Compressed Sec Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
Code Flash Free Space = 1260425216

Re: Lennar home - slow wifi

DeanT — Tue, 06 Dec 2022 15:23:42 GMT

Hi,

I am stuck on what I should do. Please see my issue in the other message as I was not able to copy files from USB.

Thank you,

Re: Lennar home - slow wifi

Vásquez_Fer — Tue, 06 Dec 2022 15:28:02 GMT

Hi @DeanT

Could you please run the following command

Mount disk0

Show files disk0

Send me what you get from there.

Best Regards

Fernando Vasquez

Re: Lennar home - slow wifi

DeanT — Wed, 07 Dec 2022 01:28:39 GMT

SSH@ICX7150-C12-Router>show files disk0
F 786944 mnz10114.bin
F 25976488 SPS08080f.bin
F 58690107 SPS08095hufi.bin
D 16384 [----] disk0/System Volume Information

85453539 bytes 3 File(s) in disk0

SSH@ICX7150-C12-Router>mount disk0
Invalid input -> mount disk0
Type ? for a list
SSH@ICX7150-C12-Router>

Re: Lennar home - slow wifi

Vásquez_Fer — Wed, 07 Dec 2022 12:29:49 GMT

Hi @DeanT

1-Could you please go to 'enable mode' type the following command since you are on a version later than 8080f we can omit that setup and go to 8095h directly

Enable

Then Please run the following command

copy disk0 flash SPS08095hufi.bin secondary

write memory

Boot system flash secondary yes

Best Regards

Fernando Vasquez

Re: Lennar home - slow wifi

DeanT — Thu, 08 Dec 2022 01:31:48 GMT

Hi,

I did those commands and it went through. However, the wifi is still inconsistent and disconnecting.

What is the next step?

Thanks

Re: Lennar home - slow wifi

Vásquez_Fer — Thu, 08 Dec 2022 12:26:55 GMT

Hi @DeanT

Could you please sent me the following command :

Show version

That the WiFi is unstable, the only problem that would cause it would be the 'routing code', but Ruckus only distributes internet from the ISP, the next step would be to check the ISP (internet connection)

Best Regards

Fernando Vasquez

Re: Lennar home - slow wifi

DeanT — Fri, 09 Dec 2022 12:43:30 GMT

Hi,

I used a different wifi modem and wifi is running good.

SSH@ICX7150-C12-Switch#show ver
Copyright (c) Ruckus Networks, Inc. All rights reserved.
UNIT 1: compiled on Aug 26 2022 at 01:20:24 labeled as SPS08095h
(31457280 bytes) from Secondary SPS08095h.bin (UFI)
SW: Version 08.0.95hT211
Compressed Secondary Boot Code size = 786944, Version:10.1.25T225 (mnz10125)
Compiled on Mon Aug 8 11:58:28 2022

HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3833R0BL
Software Package: BASE_SOFT_PACKAGE
Current License: 2X1G
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8 MB boot flash memory
2 GB code flash memory
1 GB DRAM
--More--, next page: Space, next line: Return key, quit: Control-c

Re: Lennar home - slow wifi

Vásquez_Fer — Fri, 09 Dec 2022 13:25:44 GMT

Hi @DeanT

Please check the wired are in good conditions.

Great ! There are some settings on wireless to improved the network for example create a dedicated network 5G only for smart devices like iphone/PCs / Macs .

Creating a New Wireless WLAN (SSID)

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Creating-a-New-Wireless-WLAN-SSID/td-p/47049

How to improve your 2.4 GHz signal

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-improve-your-2-4-GHz-signal/td-p/47321

Best Regards

Fernando Vasquez

Re: Lennar home - slow wifi

DeanT — Sat, 10 Dec 2022 01:41:47 GMT

Would factory reset the Access Points help?
can it be a defect product?