topic Re: New Lennar Home Owner, Need Help Configuring one WLAN with AT&T Fiber router in RUCKUS Support for Lennar Homes

Re: New Lennar Home Owner, Need Help Configuring one WLAN with AT&T Fiber router

Clark — Sun, 05 Jan 2025 23:25:18 GMT

Hi Imran,

The console cable solution you provided allowed me to reset the Switch's password when I used a Windows laptop. I am now able to access the Switch's web interface. Thank you for your help. I am trying to perform an upgrade using the web interface instructions, but the instructions seem to only work for someone running Windows OS. Are there instructions for upgrading the Switch using the Switch's web interface for a user running Mac OS?

Re: New Lennar Home Owner, Need Help Configuring one WLAN with AT&T Fiber router

Imran_ruckus — Mon, 06 Jan 2025 12:20:54 GMT

Hi @Clark

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community.

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are trying to upgrade your RUCKUS ICX-7150-C12P Switch.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

Since we do not have a free TFTP application for MAC. We suggest upgrading your RUCKUS Switch using the USB method or using a Windows laptop with 2nd option (CLI Method).

Before I assist you with the Upgrade could you please help me with the current version of your RUCKUS ICX-7150-C12P Switch? Please help me with the below CLI command outputs for the same.

enable

show version

show flash

Please let me know if you need any help.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: New Lennar Home Owner, Need Help Configuring one WLAN with AT&T Fiber router

Imran_ruckus — Wed, 08 Jan 2025 13:22:38 GMT

Hi @Clark

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: New Lennar Home Owner, Need Help Configuring one WLAN with AT&T Fiber router

Imran_ruckus — Fri, 10 Jan 2025 13:20:50 GMT

Hi @Clark

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: New Lennar Home Owner, Need Help Configuring one WLAN with AT&T Fiber router

Imran_ruckus — Mon, 13 Jan 2025 12:42:29 GMT

Hi @Clark

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: New Lennar Home Owner, Need Help Configuring one WLAN with AT&T Fiber router

Clark — Wed, 15 Jan 2025 06:11:11 GMT

Hi Imran,

I was able to get a hold of a Windows laptop and used the direct cable method, a USB flash drive, and one of the free CLI programs you recommended. I was able to upgrade to 08095g for both primary and secondary partitions as recommended. I'm also able to access the switch's web interface with the IP address. I use the Unleashed app to wirelessly upgrade the firmware for the two access points. Thank you so much for your help and for all you do for this community!

Re: New Lennar Home Owner, Need Help Configuring one WLAN with AT&T Fiber router

Imran_ruckus — Wed, 15 Jan 2025 12:15:57 GMT

Hi @Clark

Greetings of the day!

Thank you for the response.

Great!!! Good to know that the issue is now resolved.

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Have a great day ahead!!!

Did I answer your queries? If yes, hit the Kudos buttons and also accept the answers as Accepted solutions.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.