topic Re: Update in RUCKUS Support for Lennar Homes

Update

cheryl_consigli — Tue, 24 Dec 2024 00:04:23 GMT

I currently have a ruckus 510 and I am running 200.14.6.1.179. I would like to update to the newer version, but there are a few updates in between and I don’t know if I need to go update by update or I can just go to the latest update?

Re: Update

Imran_ruckus — Tue, 24 Dec 2024 12:16:12 GMT

Hi @cheryl_consigli

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community.

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you need assistance in upgrading your RUCKUS Unleashed system to a latest version.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

Currently, we have the 200.15.6.212.20 version released recently. However, we suggest you upgrading to the recommended version 200.15.6.12.304 for Lennar Home users.

Please refer to the below RUCKUS Lennar Knowledge Base self-help article for the same.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Upgrade-process-of-the-RUCKUS-Unleashed-R510-Access-Points-to-a/ta-p/75029

Please let me know if you need any help during the process or if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Update

Imran_ruckus — Thu, 26 Dec 2024 12:04:54 GMT

Hi @cheryl_consigli

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: Update

Imran_ruckus — Mon, 30 Dec 2024 14:34:19 GMT

Hi @cheryl_consigli

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: Update

Imran_ruckus — Wed, 01 Jan 2025 13:36:19 GMT

Hi @cheryl_consigli

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community