topic Re: How do I check to see if I need an upgrade to my ICX 7150-c12p needs to be updated? in RUCKUS Support for Lennar Homes

How do I check to see if I need an upgrade to my ICX 7150-c12p needs to be updated?

Optiplex_175941 — Thu, 12 Dec 2024 20:06:34 GMT

I have downloaded Putty and TFTpd64. I am not sure how to check my switch to see if it needs to be upgraded, and then if it does need to be upgraded how to do it with those 2 software programs.

Re: How do I check to see if I need an upgrade to my ICX 7150-c12p needs to be updated?

Imran_ruckus — Thu, 12 Dec 2024 21:01:07 GMT

Hi @Optiplex_175941
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

Could you please let me know if this is a Lennar Home RUCKUS setup?

Please confirm.

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: How do I check to see if I need an upgrade to my ICX 7150-c12p needs to be updated?

Optiplex_175941 — Thu, 12 Dec 2024 21:34:41 GMT

It is a Lennar home set up. It is a new switch out of the box as well. Thank you for the help.

Re: How do I check to see if I need an upgrade to my ICX 7150-c12p needs to be updated?

Imran_ruckus — Fri, 13 Dec 2024 11:50:14 GMT

Hi @Optiplex_175941

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community.

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you need assistance in Upgrading your RUCKUS ICX-7150-C12P Switch.

We may need to check the current version that is running on your Switch to assist you accordingly.

To proceed with the same, please follow the steps outlined below to access the Command Line Interface (CLI) and provide the necessary command outputs:

1. First, identify the current IP address assigned to the switch ICX-7150-C12P by your local router. You can use an IP scanner tool to easily locate the switch's IP address on your network. Here is a guide on how to perform this using IP Scanner free applications:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-find-the-IP-Address-of-the-RUCKUS-Devices-Switch-and-APs/ta-p/77863

2. Once you have identified the IP address of the switch, proceed to access the Command Line Interface (CLI) of the RUCKUS ICX-7150-C12P switch. Here is a guide on how to access the CLI:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-access-the-Command-Line-Interface-CLI-of-the-RUCKUS-ICX/ta-p/74450

If you can access the Command line the prompt should look like below:

ICX7150-C12 Router> OR

ICX7150-C12 Switch>

3. After successfully accessing the CLI, please execute the following commands and provide the outputs:

enable

show version

show flash

show inline power

show inline power detail

show interface brief

Please share the command outputs or screenshots if you encounter any issues or errors during these steps.

Feel free to reach out if you have any questions or require further assistance.

Thank you for your cooperation and patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community

Re: How do I check to see if I need an upgrade to my ICX 7150-c12p needs to be updated?

Imran_ruckus — Mon, 16 Dec 2024 13:37:28 GMT

Hi @Optiplex_175941

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: How do I check to see if I need an upgrade to my ICX 7150-c12p needs to be updated?

Imran_ruckus — Wed, 18 Dec 2024 12:05:37 GMT

Hi @Optiplex_175941

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: How do I check to see if I need an upgrade to my ICX 7150-c12p needs to be updated?

Imran_ruckus — Fri, 20 Dec 2024 12:14:35 GMT

Hi @Optiplex_175941

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community