topic Re: Looking for Dashboard URL link in RUCKUS Support for Lennar Homes

Looking for Dashboard URL link

rajivnandra — Sat, 23 Nov 2024 22:31:57 GMT

I need to access the URL to make the required configuration changes hence please provide the URL.

Regards/Rajiv

Re: Looking for Dashboard URL link

Squozen — Sun, 24 Nov 2024 23:11:01 GMT

unleashed.ruckuswireless.com

Re: Looking for Dashboard URL link

pinky_ruckus — Mon, 25 Nov 2024 13:45:51 GMT

Hello @rajivnandra ,

Greetings!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

From the case description, I understand that you looking to access the Unleashed dashboard through the URL.

I would request you to please login to your Unleashed system on a web browser using the Master AP IP Address or https://unleashed.ruckuswireless.com/ .

If you can’t access using the above link and don’t know the IP Address of the Access Points. Please refer to the below guide to find the IP Address of the Access Point to get the requested information.

How to find the IP Address of the RUCKUS Devices (Switch and APs) using IP Scanner free applications

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-find-the-IP-Address-of-the-RUCKUS-Devices-Switch-and-APs/ta-p/77863

You should see the below-Unleashed dashboard after finding the IP Address of the AP. Try to log in

Please share the requested information and let us know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Looking for Dashboard URL link

rajivnandra — Wed, 27 Nov 2024 03:53:25 GMT

Hi Pinky,

The image shown at the top of this link, "RUCKUS Forums - Re: ICX 7150-C12 Web Access - CommScope RUCKUS Community Forums," is what I am getting (Black stripe). Once I click on "Login," a popup appears asking for my user ID and password. I tried all combinations, such as user ID - admin, sp-admin, ruckus, ruckus1, ruckus, Lennar, lennar with password - admin, sp-admin, Ruckus!, Ruckus1, Lennar1, Lennar, lennar1, lennar1 etc. —but none of the combinations are working.

Please help!

Regards/Rajiv

Re: Looking for Dashboard URL link

rajivnandra — Wed, 27 Nov 2024 03:54:21 GMT

https://community.ruckuswireless.com/t5/ICX-Switches/ICX-7150-C12-Web-Access/m-p/64060/page/2

Re: Looking for Dashboard URL link

pinky_ruckus — Wed, 27 Nov 2024 14:15:43 GMT

Hello @rajivnandra ,

Greetings!

Thank you for sharing the screenshot.

From the screenshot you shared, it seems that the Ip address you used to login is of the ICX-7150 Switch, and not of the Unleashed AP.

Once you access the IP address from the IP Scan results, to confirm that the IP address is associated with the Unleashed AP, you should observe the Unleashed login Dashboard, which should be visible upon accessing the appropriate IP address, as illustrated in the screenshot below.

Once you see the above dashboard, please try to use the default combination credentials as mentioned below.

I recommend cross-checking the IP addresses listed in the IP scan results under the names "Ruckus Wireless" or "Brocade Communications" to identify the correct IP address of the Unleashed Access points.

Please let us know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Looking for Dashboard URL link

rajivnandra — Wed, 27 Nov 2024 15:49:51 GMT

Thanks, Pinky as now I can get into Unleashed AP. One question, as of now my R510 firmware is on 200.8.10.3.278 whereas the most current firmware version is 200.15.6.212.14, is this a stable version and can I directly upgrade to this version or do I need to do sequential upgrades as there are 19 upgrades in between.

Regards/Rajiv

Re: Looking for Dashboard URL link

pinky_ruckus — Wed, 27 Nov 2024 16:23:06 GMT

Hello @rajivnandra ,

Thank you for the response.

we would suggest you to please upgrade the Access points to the recently released version 200.15.6.12.304.

Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to upgrade the Ruckus AP to a recommended version 200.15.6.12.304

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Upgrade-process-of-the-RUCKUS-Unleashed-R510-Access-Points-to-a/ta-p/75029

Please let us know if you have any queries in this regard.

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

Re: Looking for Dashboard URL link

rajivnandra — Wed, 27 Nov 2024 18:07:26 GMT

This didn't answer whether I could upgrade directly to the suggested version or need to upgrade sequentially to move on to the recommended version.

Regards/Rajiv

Re: Looking for Dashboard URL link

pinky_ruckus — Wed, 27 Nov 2024 18:38:00 GMT

Hello @rajivnandra ,

Thank you for the response.

Really apologize for the confusion.

You may directly upgrade it to the 200.15.6.212.14 through the online upgrade option.

Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to upgrade the Ruckus AP to a recommended version

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Upgrade-process-of-the-RUCKUS-Unleashed-R510-Access-Points-to-a/ta-p/75029

Please check and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Looking for Dashboard URL link

rajivnandra — Thu, 28 Nov 2024 16:38:18 GMT

Thanks, Pinky. I have updated Ruckus AP to 200.15.6.212.14. Now, I would like to update the ICX-7150 Switch to the latest firmware, but I don't know the user ID and password as I have never logged in before. Do you have any idea where I can get them?

Regards/Rajiv

Re: Looking for Dashboard URL link

Imran_ruckus — Thu, 28 Nov 2024 19:03:27 GMT

Hi @rajivnandra

Greetings!!!

Thank you for the response and the update.

Please try to log into the Switch on the web browser using the default credential?

Switch default credentials will be as mentioned below.

Username: super

Password: sp-admin

If the above credentials don’t work, you can try below default credential combinations as well.

Please refer to the below RUCKUS Lennar Knowledge self-help article for the RUCKUS ICX-7150-C12P Switch upgrade process.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-upgrade-RUCKUS-ICX-7150-C12P-from-Non-Unified-Forwarding/ta-p/71353

Please let me know if you need help at any point during the upgrade process.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Looking for Dashboard URL link

rajivnandra — Thu, 28 Nov 2024 19:14:42 GMT

Hi Pinky,

Below is more information about my ICX7150-C12-POE switch -

telnet@ICX7150-C12 Switch#show version
Copyright (c) 2017 Ruckus Wireless, Inc. All rights reserved.
UNIT 1: compiled on Aug 30 2018 at 04:38:38 labeled as SPS08070c
(25713184 bytes) from Primary
SW: Version 08.0.70cT211
Compressed Boot-Monitor Image size = 786944, Version:10.1.13T225 (mnz10113)
Compiled on Tue Jul 24 10:23:08 2018

HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3810Q2T1
Current License:
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8192 KB boot flash memory
2048 MB code flash memory
1024 MB DRAM
STACKID 1 system uptime is 1 day(s) 16 hour(s) 31 minute(s) 31 second(s)
The system started at 00:02:17 GMT+00 Sat Jan 01 2000

The system : started=cold start

telnet@ICX7150-C12 Switch#show flash
Stack unit 1:
NAND Type: Micron NAND 2GiB (x 1)
Compressed Pri Code size = 25713184, Version:08.0.70cT211
Compressed Sec Code size = 29437672, Version:08.0.70cT213
Compressed Boot-Monitor Image size = 786944, Version:10.1.13T225
Code Flash Free Space = 1319174144

As per the information I have read the latest firmware version is 08.0.95p.

Q1. Is this correct? If not, then what is the latest firmware version, as I read somewhere it's 08.0.95n as well 09.0.10j_cd5...I am now confused about which version I should pick at present my fiber speed is 2Gig.

Q2. What is the default user id and password from GUI interface?

Q3. Firmware upgrade steps preferably from GUI interface?

Regards/Rajiv

Re: Looking for Dashboard URL link

rajivnandra — Thu, 28 Nov 2024 19:33:44 GMT

None of these combination working!!

Regards/Rajiv

Re: Looking for Dashboard URL link

Imran_ruckus — Thu, 28 Nov 2024 20:56:24 GMT

Hi @rajivnandra

Thank you for the response and the update.

Below are answers to your queries:

1. Please refer to the Upgrade document shared in my previous post. For Lennar users, we always consider 08095g as the suggested and stable version. Please use option 2 for the upgrade using CLI process.

2. As you access CLI using Telnet, use the following commands to either modify the existing password or create a new username and password:

enable

configure terminal

device(config)#username super password pass

In this example, the username is ‘super’ and the password is ‘pass’. (You could use of your choice)

To ensure proper authentication, execute the following commands:

device(config)#crypto key generate rsa

device(config)#aaa authentication login default local

device(config)#aaa authentication web-server default local

3. As mentioned in Point 1, we suggest using option 2 for the upgrade using the CLI process.

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Looking for Dashboard URL link

rajivnandra — Thu, 28 Nov 2024 23:04:59 GMT

Thanks for the information, I have successfully modified the password and now I can log in. However, while upgrading firmware (using option 3, web interface), I keep getting an error "Status : TFTP out of buffer space error." even after erasing the flash -

telnet@ICX7150-C12 Switch#erase flash primary
Erase flash Done.
telnet@ICX7150-C12 Switch#erase flash secondary
Erase flash Done.

Please help!

Regards/Rajiv

Re: Looking for Dashboard URL link

rajivnandra — Thu, 28 Nov 2024 23:14:11 GMT

Here is show flash output -

telnet@ICX7150-C12 Switch#show flash
Stack unit 1:
NAND Type: Micron NAND 2GiB (x 1)
Pri Code Flash Empty
Sec Code Flash Empty
Compressed Boot-Monitor Image size = 786944, Version:10.1.13T225
Code Flash Free Space = 1374793728
telnet@ICX7150-C12 Switch#

Not sure why I am still getting an error stating "Status : TFTP out of buffer space error."?

Below is the content from web interface

TFTP ConfigurationTFTP Server IP:Configuration File Name:

Status : TFTP out of buffer space error.

[Home][Site Map][Logout][Save][Frame Enable|Disable][TELNET]

Re: Looking for Dashboard URL link

rajivnandra — Fri, 29 Nov 2024 01:41:23 GMT

I am worried as both primary and secondary flash are empty and now what if my switch reboots due to power failure or for any other reason? Can I change the Boot sequence to the "TFTP Server" till we figure out a solution? Please help!!

Re: Looking for Dashboard URL link

Imran_ruckus — Fri, 29 Nov 2024 12:08:21 GMT

Hi @rajivnandra

I hope this message finds you well.

Could you kindly clarify the reason for erasing the primary and secondary components? This action was not suggested or recommended by us.

As previously mentioned, we advised using the Option 2 CLI method for the upgrade process. Proceed with the same.

Thank you again.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: Looking for Dashboard URL link

rajivnandra — Fri, 29 Nov 2024 22:17:32 GMT

I was getting an error message while TFTP that due to a space issue, the action got aborted. The KB article mentioned deleting Primary and secondary plus the easiest method is via the GUI interface, and you should support your own product's GUI interface.

Anyway, I fixed it by tearing it down and rebuilding it from scratch, and the change I am seeing is that now 18 devices are connected via the 5Gz channel Unleased AP and 2 devices are via the 2.4Gz channel, and I am not finding it a great situation.

Regards/Rajiv