topic Re: What's the recommended firmware at this time for the ICX 7150-c12p switch and R320 APs? in RUCKUS Support for Lennar Homes

What's the recommended firmware at this time for the ICX 7150-c12p switch and R320 APs?

ss714 — Wed, 30 Oct 2024 22:50:41 GMT

What's the recommended firmware at this time (10/30/2024) for the ICX 7150-c12p switch and R320 APs?

Thanks in advance!

Re: What's the recommended firmware at this time for the ICX 7150-c12p switch and R320 APs?

Imran_ruckus — Thu, 31 Oct 2024 12:25:19 GMT

Hi @ss714

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community.

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you need assistance in upgrading your RUCKUS devices.

For the RUCKUS ICX-7150-C12P Switch the recommended version is SPS08095g while for the RUCKUS R320/R510 Access Points is 200.15.6.12.304.

Before I assist you with the upgrade process, could you please let me know your current firmware version of the RUCKUS ICX-7150-C12P Switch and the R320 Access Points?

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: What's the recommended firmware at this time for the ICX 7150-c12p switch and R320 APs?

ss714 — Thu, 31 Oct 2024 14:45:59 GMT

Hi Imran,

R320 firmware: 200.15.6.212.14 and ICX-7150-C12P firmware: SPS08090d (ufi) version.

Re: What's the recommended firmware at this time for the ICX 7150-c12p switch and R320 APs?

Imran_ruckus — Thu, 31 Oct 2024 15:18:21 GMT

Hi @ss714

Thank you for the response and the information.

Your RUCKUS R320 Access Point is on the most recent stable version.

However, the RUCKUS ICX-7150-C12P Switch is on an older version.

Regarding the Switch upgrade process, we recommend transitioning to version 08.0.95g, identified as the stable version for Lennar Home users.

To facilitate this transition, we have recently introduced an upgrade tool tailored to ensure a seamless process. Utilizing this tool is straightforward: users simply need to input the IP Address, Username, and password associated with the Switch into the software interface.

For your convenience, please find the necessary resources below:

1. Download the Upgrade software for Windows: Link: Upgrade Software for Windows

2. Download the Upgrade software for MAC: Link: Upgrade Software for MAC

3. Access the Upgrade Software User Manual: Link: Upgrade Tool User Guide for Lennar SmartHome users

We highly value your input and would greatly appreciate your feedback on our upgrade tool. Your insights are instrumental in our ongoing efforts to enhance user experience and ensure the tool meets your needs effectively. Please take a moment to share your thoughts, suggestions, or any issues you encountered while using the tool. Your feedback is invaluable to us and will guide us in further improving the tool for all our users. Thank you for your time and contribution.

Should you require any assistance throughout the process, please do not hesitate to reach out. Your satisfaction is our priority, and we are here to support you every step of the way.

Thank you once again for your patience and cooperation.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

Re: What's the recommended firmware at this time for the ICX 7150-c12p switch and R320 APs?

ss714 — Thu, 31 Oct 2024 16:15:43 GMT

Thank you for the information! The upgrade tool looks interesting, but for the time being, I'll continue to use CLI.

Thanks again!

Re: What's the recommended firmware at this time for the ICX 7150-c12p switch and R320 APs?

Imran_ruckus — Thu, 31 Oct 2024 16:24:55 GMT

Hi @ss714

Greetings!!!

Thank you for the response and the information.

Sure, please let me know if you need any help during the Switch upgrade process using CLI.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: What's the recommended firmware at this time for the ICX 7150-c12p switch and R320 APs?

Imran_ruckus — Mon, 04 Nov 2024 12:24:13 GMT

Hi @ss714

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: What's the recommended firmware at this time for the ICX 7150-c12p switch and R320 APs?

ss714 — Mon, 04 Nov 2024 16:46:39 GMT

Hi,

The update process went well. Thank you!

Re: What's the recommended firmware at this time for the ICX 7150-c12p switch and R320 APs?

Imran_ruckus — Mon, 04 Nov 2024 17:34:28 GMT

Hi @ss714

Thank you for the response.

Great!!! Good to know that the issue is now resolved.

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Have a great day ahead!!!

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.