topic Ruckus light yellow. No internet and routers not working in RUCKUS Support for Lennar Homes

Ruckus light yellow. No internet and routers not working

boatergirlx15 — Wed, 30 Oct 2024 02:55:23 GMT

Yellow and green lights blinking on Ruckus switchboard. Routers don't have lights. We have Mac computers.

Re: Ruckus light yellow. No internet and routers not working

boatergirlx15 — Wed, 30 Oct 2024 02:56:10 GMT

Have already tried unplugging and using paperclip multiple times. Past that! LOL

Re: Ruckus light yellow. No internet and routers not working

pinky_ruckus — Wed, 30 Oct 2024 13:16:42 GMT

Hi @boatergirlx15 ,

Greetings!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

From the case description, I understand that the Switch is stuck in the boot mode.

Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to fix the issue when the Switch is in boot mode.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-Switch-with-an-Amber-Orange-light-on-quot-SYST/ta-p/71998

Please let us know if you have any queries in this regard.

Thank you for your understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Ruckus light yellow. No internet and routers not working

pinky_ruckus — Fri, 01 Nov 2024 14:11:07 GMT

Hello @boatergirlx15 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Ruckus light yellow. No internet and routers not working

pinky_ruckus — Tue, 05 Nov 2024 14:32:26 GMT

Hello @boatergirlx15 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Ruckus light yellow. No internet and routers not working

pinky_ruckus — Mon, 11 Nov 2024 20:28:28 GMT

Hi @boatergirlx15 ,

Greetings!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community