topic Re: How can I replace Ruckus ICX-7150 12 port POE switch with a TP-Link 16 port POE switch? in RUCKUS Support for Lennar Homes

How can I replace Ruckus ICX-7150 12 port POE switch with a TP-Link 16 port POE switch?

aubreyruckus — Thu, 17 Oct 2024 17:16:39 GMT

I currently have an AT&T router/modem combo gateway feeding my Ruckus ICX-7150 12 port POE switch in my smart closet. I'd like to replace it with a TP-Link 16 port POE switch (model # TL-SG116P). If I simply remove all the ethernet cables from my Ruckus switch ports and plug them into the POE ports on the TP-Link switch, will the TP-Link switch automatically start powering my Ruckus R510 access points with the same AP login/password, or would I need to do some kind of additional setup or configuration to get the TP-Link switch to work with the Ruckus R510 access points? I will ask TP-Link the same question, but I'd really like to get an answer from both Ruckus and TP-Link. Thanks.

Re: How can I replace Ruckus ICX-7150 12 port POE switch with a TP-Link 16 port POE switch?

Imran_ruckus — Thu, 17 Oct 2024 17:27:26 GMT

Hi @aubreyruckus

Greetings!!!

Thank you for reaching out to RUCKUS Lennar Home Community.

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are encountering issues with the RUCKUS devices.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

Thank you for your inquiry regarding the devices from other vendors. We cannot provide specific guidance on those devices. However, we highly recommend that you continue utilizing the RUCKUS Switches and Access Points.

If you encounter any issues with your RUCKUS devices, please do not hesitate to reach out to me. I am more than happy to assist you in resolving any problems as quickly as possible. Additionally, if necessary, I can facilitate a replacement, as RUCKUS devices are covered by a lifetime hardware warranty.

To assist you further, please provide the requested information at your earliest convenience.

Thank you for your patience and understanding.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

Re: How can I replace Ruckus ICX-7150 12 port POE switch with a TP-Link 16 port POE switch?

Imran_ruckus — Fri, 18 Oct 2024 12:18:47 GMT

Hi @aubreyruckus

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: How can I replace Ruckus ICX-7150 12 port POE switch with a TP-Link 16 port POE switch?

Squozen — Fri, 18 Oct 2024 13:43:03 GMT

Yes, it will work (I use my Ruckus APs with a Zyxel switch). You may need to tell the switch to provide full power on the PoE ports if LLDP isn’t enabled.

Re: How can I replace Ruckus ICX-7150 12 port POE switch with a TP-Link 16 port POE switch?

Imran_ruckus — Mon, 21 Oct 2024 12:33:57 GMT

Hi @aubreyruckus

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: How can I replace Ruckus ICX-7150 12 port POE switch with a TP-Link 16 port POE switch?

Imran_ruckus — Wed, 23 Oct 2024 12:22:00 GMT

Hi @aubreyruckus

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: How can I replace Ruckus ICX-7150 12 port POE switch with a TP-Link 16 port POE switch?

Imran_ruckus — Fri, 25 Oct 2024 12:13:14 GMT

Hi @aubreyruckus

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community