topic Re: ruckus icx 7150-c12p setup guide lennar home in RUCKUS Support for Lennar Homes

ruckus icx 7150-c12p setup guide lennar home

zsl666 — Sat, 14 Sep 2024 00:22:06 GMT

Hi,

So my house have one switch plus 2 APs. I successfully set up the first AP and all works fine now. I am not sure how to set up my other AP. I connect the other one to the Switch. And in my wifi list, I can see the one I already set up, and the one I haven't is still naming Configure me-XXXXXX. I connected to it, and go to the unleashed.ruckuswireless.com It's a little bit different. It goes to the page that I already set up and I didn't see anywhere I can set up another addition AP. I tried to disconnect that one and reconnect it again. and now I am not able to connect to that Configure me -XXXXXX anymore. On that AP, power and Ctr light are green and 2.4g and 5g light are yellow. Should I do a AP factory reset? if yes, how can I set up the 2nd AP? do you have any tutorial?

Thank you

Re: ruckus icx 7150-c12p setup guide lennar home

Squozen — Sun, 15 Sep 2024 18:00:14 GMT

As long as the second AP is running Unleashed it should be discovered by the master AP and configured automatically.

Re: ruckus icx 7150-c12p setup guide lennar home

pinky_ruckus — Mon, 16 Sep 2024 13:58:21 GMT

Hello @zsl666 ,

Greetings!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

From the case description, I understand that you are unable to setup your Access points on your Lennar home.

We would suggest you to please perform the Access point factory reset by following the Lennar Knowledge Base Self Help article using the link:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Physical-Factory-Reset-an-Access-Points-Ruckus/td-p/47056

Please let me know if you are able to reset the Access point and if you have any further queries.

Thank you again for your patience.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: ruckus icx 7150-c12p setup guide lennar home

pinky_ruckus — Wed, 18 Sep 2024 17:17:22 GMT

Hello @zsl666 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: ruckus icx 7150-c12p setup guide lennar home

pinky_ruckus — Tue, 24 Sep 2024 13:26:23 GMT

Hello @zsl666 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: ruckus icx 7150-c12p setup guide lennar home

pinky_ruckus — Thu, 26 Sep 2024 13:38:57 GMT

Hi @zsl666 ,

Greetings!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community