https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/RUCKUS-Lennar-Home-Community-excellent-tech-support-for-my-issue/m-p/97338#M22322 <P>A week ago after a power failure, I started having issues with my 3 Ruckus Unleashed AP's and discovered that my ICX7150 Switch was no longer connected to the AP's. &nbsp;I contacted Imran Sanadi the moderator at the Ruckus Lennar Community for help. He always responded quickly to my posts on the Lennar Community forum and he walked me through a variety of trouble shooting scenarios. With his help I discovered that the switch software needed upgrading.&nbsp;</P><P>He gave me a link to the instructions on how to upgrade the AP's and switch software. &nbsp;When I got stuck about halfway through the process, he offered to do a remote session via my PC laptop. &nbsp;He is incredibly knowledgeable about these Lennar AP systems and after working for over an hour this morning, he has fixed the issue. &nbsp;My wireless internet (with Ruckus AP's) is running faster than ever. &nbsp;Highly recommend Imran for this support. &nbsp;* * * * *</P><P>@jamesvid2</P> Thu, 12 Sep 2024 21:20:11 GMT jamesvid2 2024-09-12T21:20:11Z https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/RUCKUS-Lennar-Home-Community-excellent-tech-support-for-my-issue/m-p/97338#M22322 <P>A week ago after a power failure, I started having issues with my 3 Ruckus Unleashed AP's and discovered that my ICX7150 Switch was no longer connected to the AP's. &nbsp;I contacted Imran Sanadi the moderator at the Ruckus Lennar Community for help. He always responded quickly to my posts on the Lennar Community forum and he walked me through a variety of trouble shooting scenarios. With his help I discovered that the switch software needed upgrading.&nbsp;</P><P>He gave me a link to the instructions on how to upgrade the AP's and switch software. &nbsp;When I got stuck about halfway through the process, he offered to do a remote session via my PC laptop. &nbsp;He is incredibly knowledgeable about these Lennar AP systems and after working for over an hour this morning, he has fixed the issue. &nbsp;My wireless internet (with Ruckus AP's) is running faster than ever. &nbsp;Highly recommend Imran for this support. &nbsp;* * * * *</P><P>@jamesvid2</P> Thu, 12 Sep 2024 21:20:11 GMT https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/RUCKUS-Lennar-Home-Community-excellent-tech-support-for-my-issue/m-p/97338#M22322 jamesvid2 2024-09-12T21:20:11Z