topic Re: Ruckus problems after power outage. in RUCKUS Support for Lennar Homes

Re: Ruckus problems after power outage.

Samvel — Thu, 05 Sep 2024 21:10:06 GMT

I’m in Putty and logged in then I click enable. I have no problem locating my IP address but my command is saying “ unrecognized or incomplete

Re: Ruckus problems after power outage.

pinky_ruckus — Fri, 06 Sep 2024 15:02:44 GMT

Hello @Samvel ,

Greetings!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that you have the IP address for the Switch; however, in Putty, you are getting unrecognized or incomplete command as an output.

Please use the IP address of the Switch to proceed to access the RUCKUS ICX-7150-C12P Switch using a Web Browser.

Please click on Login option and try to access the Switch GUI using the login credentials.
If you are able to access the Switch using the GUI, please try to login through CLI with the same IP address.

If you are still getting the same error, please share the screenshot for us to assist you better.
Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Ruckus problems after power outage.

pinky_ruckus — Mon, 09 Sep 2024 15:48:27 GMT

Hello @Samvel ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Ruckus problems after power outage.

pinky_ruckus — Wed, 11 Sep 2024 13:58:56 GMT

Hello @Samvel ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Ruckus problems after power outage.

pinky_ruckus — Wed, 18 Sep 2024 13:34:55 GMT

Hi @Samvel ,

Greetings!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community