ICX 7150-12P switch failing to load kernal during boot

VenkatPulakkad — Sun, 13 Nov 2022 21:58:11 GMT

Our Ruckus ICX 7150-12P switch is not working (has never worked in the past). I finally tried to access it via the command port to see if there is a settings issue. It seems like the boot loader never successfully loaded the boot image. I connected to the switch via PuTTY using serial connection. Any help will be appreciated. Following is the output of a reset command that I ran:

ICX7150-Boot>reset resetting ... device 0 offset 0x0, size 0xc0000 using GPIO[7] to reset Ruckus Wireless Bootloader: 10.1.14T225 (Nov 15 2018 - 04:59:18 -0800) Booted from partition 2 DRAM: Validate Shmoo parameters stored in flash ..... OK ICX7150-12 (POE), PVT1 SYS CPLD VER: 0x4 Released Ver: 0xa device 0 offset 0x0, size 0xc0000 Enter 'b' to stop at boot monitor: 0 device 0 offset 0x0, size 0xc0000 bootdelay: === Booting image from Primary NAND read: device 0 offset 0x0, size 0x2000000 8 ecc_errors after reading 18b8000:18b9c00 iproc_nand_read_page returned 2 NAND read from offset 0 failed -22 0 bytes read: ERROR ## Loading kernel from FIT Image at 70000200 ... Bad FIT kernel image format! ERROR: can't get kernel image! could not boot from primary, no valid image; trying to boot from secondary device 0 offset 0x0, size 0xc0000 BOOTING image from Secondary NAND read: device 0 offset 0x4000000, size 0x2000000 1 ecc_errors after reading 5c60000:5c60000 iproc_nand_read_page returned 2 NAND read from offset 4000000 failed -22 0 bytes read: ERROR ## Loading kernel from FIT Image at 70000200 ... Bad FIT kernel image format! ERROR: can't get kernel image! ICX7150-Boot>

Re: ICX 7150-12P switch failing to load kernal during boot

Sgatjens — Mon, 14 Nov 2022 15:31:15 GMT

Hello

The switch is stuck in boot mode. In order to fix this you have to perform a software recovery.
Please see the following link to know how to perform it.

How to perform a Software recovery on an ICX7150 switch

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-recovery-on-an-ICX7150-switch/td-p/47483

Greetings!

Re: ICX 7150-12P switch failing to load kernal during boot

VenkatPulakkad — Wed, 16 Nov 2022 16:29:01 GMT

Thanks you for your response. I will try this and see if it works. Thanks a lot! 🙏

topic Re: ICX 7150-12P switch failing to load kernal during boot in RUCKUS Support for Lennar Homes

ICX 7150-12P switch failing to load kernal during boot

Re: ICX 7150-12P switch failing to load kernal during boot

Re: ICX 7150-12P switch failing to load kernal during boot