topic Re: Icx 7150 pending no ip in RUCKUS Support for Lennar Homes

Re: Icx 7150 pending no ip

AshATexas — Sat, 17 Aug 2024 14:11:04 GMT

Have there been any updates to this thread? We’ve been dealing with the exact same issues. I’ve had to work from home in our bedroom as it’s closest to our router in the master closet. Need this fixed asap but no threads have been helpful.

Re: Icx 7150 pending no ip

AshATexas — Sat, 17 Aug 2024 14:39:49 GMT

here’s pictures of everything.

Re: Icx 7150 pending no ip

pinky_ruckus — Mon, 19 Aug 2024 15:29:48 GMT

Hello @AshATexas ,

Greetings!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

From the below screenshot you shared, I understand that the Switch is booted up on the secondary partition which is running on Routing code (SPR)

The Switch should run on the Switching code (SPS) to avoid these issues for Lennar home users. Due to a power outage/power spike, the Switch boots up on the other partition which may be running on a ‘Routing Code’ results in causing this issue.

Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to fix the issue when the Switch is running in the Routing code.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-ICX-7150-C12P-Switch-Routing-Code-SPR-issue-using/ta-p/71538

Please follow the process as explained in the article and let me know if you have any queries in this regard.

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Icx 7150 pending no ip

pinky_ruckus — Wed, 21 Aug 2024 13:48:13 GMT

Hello @AshATexas ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Icx 7150 pending no ip

pinky_ruckus — Fri, 23 Aug 2024 15:01:20 GMT

Hello @AshATexas ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: Icx 7150 pending no ip

pinky_ruckus — Mon, 26 Aug 2024 19:00:16 GMT

Hi @AshATexas ,

Greetings!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community