topic Re: Username/Password not working for ruckus ICX-7150-C12P in RUCKUS Support for Lennar Homes

Re: Username/Password not working for ruckus ICX-7150-C12P

AudreysRuckus24 — Sun, 18 Aug 2024 21:02:57 GMT

Howdi, Erin... did you get any support to fix your issue? I am in the same exact situation. All solutions provided to me require credentials. I feel like this is a 15 minute problem to fix, but silly setup that we received from Lennar does not provide a default password.

Re: Username/Password not working for ruckus ICX-7150-C12P

Imran_ruckus — Mon, 19 Aug 2024 12:52:04 GMT

Hi @AudreysRuckus24

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community.

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are encountering issue with logging in as the login credentials are not working.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

Please attempt to log in using the default credentials provided in the link below:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Admin-usernames-and-passwords-for-the-Ruckus-Wi-Fi-Access-Points/td-p/46740

After trying the default combination, please verify and let me know if you have any further questions.

Thank you once again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community

Re: Username/Password not working for ruckus ICX-7150-C12P

Imran_ruckus — Wed, 21 Aug 2024 14:10:34 GMT

Hi @AudreysRuckus24

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: Username/Password not working for ruckus ICX-7150-C12P

Imran_ruckus — Fri, 23 Aug 2024 13:05:45 GMT

Hi @AudreysRuckus24

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: Username/Password not working for ruckus ICX-7150-C12P

Imran_ruckus — Mon, 26 Aug 2024 19:47:50 GMT

Hi @AudreysRuckus24

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community