topic Re: Power light on Ruckus R510 power light stays red in RUCKUS Support for Lennar Homes

Power light on Ruckus R510 power light stays red

Najeedabdul — Mon, 12 Aug 2024 02:04:25 GMT

One of my ruckus AP in my lennar home has the power light that is always red. Resetting does not help. Any help here is greatly appreciated

Re: Power light on Ruckus R510 power light stays red

Imran_ruckus — Mon, 12 Aug 2024 15:07:52 GMT

Hi @Najeedabdul

Greetings!

Thank you for contacting the RUCKUS Lennar Home Community.

I hope this message finds you well.

I appreciate the details you have provided regarding the issue. Based on your description, it appears that one of your RUCKUS Access Points is not functioning correctly and is displaying a red PWR LED.

To address this issue, please follow these steps:

1. Unplug the Ethernet cable: of the affected Access Point from the RUCKUS ICX-7150-C12P Switch port.
2. Plug the Ethernet cable: into another 1 in-12 ports on the switch (refer to the ports highlighted in the screenshot you provided).

3. Check if the Access Point comes back online.

Please let me know if this resolves the issue or if you require further assistance.

Thank you for your patience.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

Re: Power light on Ruckus R510 power light stays red

Imran_ruckus — Wed, 14 Aug 2024 12:50:14 GMT

Hi @Najeedabdul

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: Power light on Ruckus R510 power light stays red

Imran_ruckus — Fri, 16 Aug 2024 12:56:47 GMT

Hi @Najeedabdul

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: Power light on Ruckus R510 power light stays red

Imran_ruckus — Mon, 19 Aug 2024 13:02:07 GMT

Hi @Najeedabdul

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community