topic Power outage fried my whole system in RUCKUS Support for Lennar Homes

Power outage fried my whole system

Pewbert1 — Mon, 05 Aug 2024 15:18:25 GMT

Power outage I think fried all my equipment. I have tried to reset my master AP but Ctl light is blinking continually. No WiFi coming through it when I try to set it up. I’m getting errors of all kinds. Sometimes it will let me try to configure it but never lets me finish it and fails continually

please contact me 8013613788

stephen.r.pew@gmail.com

Re: Power outage fried my whole system

Imran_ruckus — Mon, 05 Aug 2024 16:00:36 GMT

Hi @Pewbert1

Thank you for reaching out to the RUCKUS Lennar Home Community.

I hope this message finds you well.

Based on the details you provided and the screenshot you shared, it appears that your RUCKUS ICX-7150-C12P switch is experiencing internet connectivity issues.

It seems to have Routing Code issue on your RUCKUS ICX-7150-C12P Switch, due to a power outage.

For a resolution, please consult the RUCKUS Lennar Knowledge Base article available at the following link:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-ICX-7150-C12P-Switch-Routing-Code-SPR-issue-using/ta-p/71538

This resource provides a detailed troubleshooting guide for addressing the SPR code issue.

If you encounter any difficulties or have further questions during the troubleshooting process, please do not hesitate to contact me for assistance.

Thank you for your patience and understanding.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

Re: Power outage fried my whole system

Imran_ruckus — Wed, 07 Aug 2024 12:35:39 GMT

Hi @Pewbert1

Greetings!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: Power outage fried my whole system

Imran_ruckus — Fri, 09 Aug 2024 13:07:34 GMT

Hi @Pewbert1

Greetings!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: Power outage fried my whole system

Imran_ruckus — Tue, 13 Aug 2024 12:48:26 GMT

Hi @Pewbert1

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community