topic Re: Access point power is not on in RUCKUS Support for Lennar Homes

Access point power is not on

varunkrissj — Thu, 18 Jul 2024 17:43:26 GMT

I upgraded my ATT wirless modemat home and after that the access point pwoer is not on and also not showing green light on the ruckus icx7150.

Re: Access point power is not on

Imran_ruckus — Thu, 18 Jul 2024 18:13:06 GMT

Hello @varunkrissj

Greetings!

Thank you for reaching out to RUCKUS Lennar Home Community.

We appreciate the information you provided regarding your issue with the RUCKUS ICX-7150-C12P Switch and the Access Points not receiving power.

Based on the details you shared, it appears that the SYST&PWR indicator on the RUCKUS Switch is showing green, suggesting it is in a normal operational state. However, this issue may stem from the PoE ports on the Switch being disabled.

To assist you further, we recommend following the troubleshooting steps outlined in our RUCKUS Lennar Knowledge Base article. This resource provides a detailed guide on resolving issues where there is no power to the Access Points and the ICX-7150-C12P Switch displays a green indicator.

Please refer to the following link for detailed instructions:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/NO-Power-on-Access-Points-and-ICX-7150-C12P-Switch-with-GREEN/ta-p/72186

Kindly follow the steps outlined in the article, and do not hesitate to reach out if you encounter any challenges or require further assistance along the way.

Thank you once again for your patience and cooperation.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

Re: Access point power is not on

varunkrissj — Thu, 18 Jul 2024 18:42:54 GMT

While i am following the link, i got stuck at username/password. what are the username/password.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-find-the-IP-Address-of-the-RUCKUS-Devices-Switch-and-APs/ta-p/77863

Re: Access point power is not on

Imran_ruckus — Thu, 18 Jul 2024 18:46:54 GMT

Hi @varunkrissj

Thank you for the response and the update.

Please try to log into the Switch CLI using the default credential.

Switch default credentials will be as mentioned below.

Username: super

Password: sp-admin

If the above credentials don’t work, you can try below default credential combinations as well.

Please let me know if you have any queries in this regard.

Thank you again. We appreciate your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Access point power is not on

varunkrissj — Thu, 18 Jul 2024 19:46:22 GMT

I tried with all combinations username/password mentioned but not working,

Re: Access point power is not on

Imran_ruckus — Thu, 18 Jul 2024 20:02:39 GMT

Hello @varunkrissj

I hope this message finds you well.

Thank you for your response and the update.

Could you please attempt to access the CLI using the Telnet option? Telnet does not require a username or password.

For instructions on how to access the Command Line Interface (CLI), please consult the following RUCKUS Lennar Knowledge Base article:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-access-the-Command-Line-Interface-CLI-of-the-RUCKUS-ICX/ta-p/74450

If you have any questions or concerns regarding this process, please do not hesitate to reach out.

Thank you once again for your patience and cooperation.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

Re: Access point power is not on

varunkrissj — Thu, 18 Jul 2024 20:45:35 GMT

HelloImran,

The CLI helped me to get all access point power on and now can you provide steps for updating firmware or any other things. its been long time i updated.

Re: Access point power is not on

Imran_ruckus — Thu, 18 Jul 2024 20:49:01 GMT

Hi @varunkrissj

Thank you for the response and the update.

Please share the below command outputs to check your current Switch version and assist you accordingly.

enable

show version

show flash

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Access point power is not on

varunkrissj — Thu, 18 Jul 2024 21:04:36 GMT

Sure, please find below details

telnet@ICX7150-C12 Switch>enable
No password has been assigned yet...
telnet@ICX7150-C12 Switch#show version
Copyright (c) 1996-2017 Brocade Communications Systems, Inc. All rights reserv ed.
UNIT 1: compiled on Feb 17 2017 at 16:03:13 labeled as SPS08060
(23946048 bytes) from Primary
SW: Version 08.0.60T211
Compressed Boot-Monitor Image size = 786944, Version:10.1.09T225 (mnz10109 )
Compiled on Sat Feb 18 00:15:43 2017

HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3229N086
Current License:
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8192 KB boot flash memory
2048 MB code flash memory
1024 MB DRAM
STACKID 1 system uptime is 3 hour(s) 32 minute(s) 29 second(s)
The system started at 00:02:27 GMT+00 Sat Jan 01 2000

The system : started=cold start
--More--, next page: Space, next line: Return key, quit: Control-c^C
telnet@ICX7150-C12 Switch#show flash
Stack unit 1:
Compressed Pri Code size = 23946048, Version:08.0.60T211
Compressed Sec Code size = 23946048, Version:08.0.60T211
Compressed Boot-Monitor Image size = 786944, Version:10.1.09T225
Code Flash Free Space = 1307496448

Re: Access point power is not on

Imran_ruckus — Thu, 18 Jul 2024 21:09:22 GMT

Hello @varunkrissj

Thank you for your response and the information provided.

Based on the screenshot you shared, it appears that your current Switch is running on an older non-UFI 08060 version resulting in such issues. To ensure optimal performance for Lennar Homes users, I recommend upgrading the Switch to a recommended version.

For detailed instructions on how to upgrade the RUCKUS ICX-7150-C12P Switch from a Non-Unified Forwarding (Non-UFI) version, please refer to the RUCKUS Lennar Knowledge Base self-help article available here:
https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-upgrade-RUCKUS-ICX-7150-C12P-from-Non-Unified-Forwarding/ta-p/71353

Since you have access to the CLI, I recommend following the 2nd option outlined in the article.

Please proceed with the upgrade process and feel free to reach out if you encounter any challenges or require assistance during any step of the process.

Thank you once again for your patience and cooperation.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

Re: Access point power is not on

varunkrissj — Fri, 19 Jul 2024 02:05:47 GMT

Hello Imran,
While upgrading it is failing at "copy tftp flash 10.176.220.51 SPS08095hufi.bin primary" . i downloaded from the
https://support.ruckuswireless.com/software?filter=108#sort=relevancy&f:@source=[Software%20Downloads]&f:@commonproducts=[ICX%207150] and placed under the Upgrade folder.

telnet@ICX7150-C12 Switch>enable
No password has been assigned yet...
telnet@ICX7150-C12 Switch#
telnet@ICX7150-C12 Switch>enable
No password has been assigned yet...
telnet@ICX7150-C12 Switch#copy tftp flash 192.168.1.155 sp
Incomplete command.
telnet@ICX7150-C12 Switch#^C
telnet@ICX7150-C12 Switch#copy tftp flash 192.168.1.155 spz10114.bin bootrom
telnet@ICX7150-C12 Switch#TFTP: received error request -- code 1 message File no t found

TFTP to Flash Error - code 17
telnet@ICX7150-C12 Switch#copy tftp flash 192.168.1.155 mnz10114.bin bootrom
telnet@ICX7150-C12 Switch#Load to buffer (8192 bytes per dot)
...................
SYNCING IMAGE TO FLASH. DO NOT SWITCH OVER OR POWER DOWN THE UNIT(65536 bytes pe r dot)...
............
TFTP to Flash Done.
telnet@ICX7150-C12 Switch#copy tftp flash 192.168.1.155 SPS08080f.bin primary
telnet@ICX7150-C12 Switch#Load to buffer (8192 bytes per dot)
................................................................................ ................................................................................ ................................................................................ ................................................................................ ................................................................................ ................................................................................ ................................................................................ ................................................................................ ................................................................................ ................................................................................ ................................................................................ ................................................................................ .........................................................................
SYNCING IMAGE TO FLASH. DO NOT SWITCH OVER OR POWER DOWN THE UNIT(65536 bytes pe r dot)...
................................................................................ ................................................................................ ................................................................................ ................................................................................ .............................................................................
TFTP to Flash Done.
telnet@ICX7150-C12 Switch#copy tftp flash 192.168.1.155 SPS08095gufi.bin primary
telnet@ICX7150-C12 Switch#The code type 64 is not correct for the target hardware, abort!
File Type Check Failed

TFTP to Flash Error - code 8
telnet@ICX7150-C12 Switch#copy tftp flash 192.168.1.155 SPS08095gufi.bin primary
telnet@ICX7150-C12 Switch#The code type 64 is not correct for the target hardwar e, abort!
File Type Check Failed

TFTP to Flash Error - code 8
telnet@ICX7150-C12 Switch#copy tftp flash 192.168.1.155 SPS08095hufi.bin primary
telnet@ICX7150-C12 Switch#The code type 64 is not correct for the target hardwar e, abort!
File Type Check Failed

TFTP to Flash Error - code 8
telnet@ICX7150-C12 Switch#copy tftp flash 192.168.1.155 SPS08095hufi.bin primar telnet@ICX7150-C12 Switch#The code type 64 is not correct for the target hardwar e, abort!
File Type Check Failed

TFTP to Flash Error - code 8
telnet@ICX7150-C12 Switch#copy tftp flash 192.168.1.155 SPS08095hufi.bin primary
telnet@ICX7150-C12 Switch#The code type 64 is not correct for the target hardware, abort!
File Type Check Failed

TFTP to Flash Error - code 8

Re: Access point power is not on

Imran_ruckus — Fri, 19 Jul 2024 13:18:25 GMT

Hello @varunkrissj

Greetings!!!

I hope this message finds you well.

Thank you for your response and update.

Please ensure that you have the following three upgrade files/patches in your folder shown in the below screenshot:

If you have confirmed the presence of these files, kindly ensure that you select the commands correctly and attempt to execute them again, starting from "copy tftp flash <ipaddress> spz10114.bin bootrom."

Please verify and inform me if this resolves the issue.

Thank you once again for your patience.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

Re: Access point power is not on

varunkrissj — Fri, 19 Jul 2024 13:45:04 GMT

I do not see this file "spz10114.bin" in your screenshot.

Re: Access point power is not on

varunkrissj — Fri, 19 Jul 2024 13:54:16 GMT

I see upgrade folder,

I executed the copy tftp flash <ipaddress> mnz10114.bin bootrom

telnet@ICX7150-C12 Switch>enable
No password has been assigned yet...
telnet@ICX7150-C12 Switch#copy tftp flash 192.168.1.155 mnz10114.bin bootrom.
Invalid input -> bootrom.
Type ? for a list
telnet@ICX7150-C12 Switch#copy tftp flash 192.168.1.155 mnz10114.bin bootrom
telnet@ICX7150-C12 Switch#Load to buffer (8192 bytes per dot)
...........................
SYNCING IMAGE TO FLASH. DO NOT SWITCH OVER OR POWER DOWN THE UNIT(65536 bytes per dot)...
............
TFTP to Flash Done.

Re: Access point power is not on

varunkrissj — Fri, 19 Jul 2024 14:05:35 GMT

Also in the document it says to execute

copy tftp flash 10.176.220.51 SPS08095hufi.bin primary” (upgrade the image)

I do not see this file "SPS08095hufi.bin" in the upgrade folder.

Re: Access point power is not on

Imran_ruckus — Fri, 19 Jul 2024 14:11:14 GMT

Hi @varunkrissj

Thank you for the response and the update.

As mentioned in the article, use 8095g in place of 08095h.

As you have executed 'copy tftp flash 192.168.1.155 mnz10114.bin bootrom' command, please go to the next set of commands as described in the guide. Let me know if it works.

Thank you once again for your patience.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

Re: Access point power is not on

varunkrissj — Fri, 19 Jul 2024 14:16:09 GMT

I executed next command but failing at "copy tftp flash 192.168.1.155 SPS08095gufi.bin primary"

telnet@ICX7150-C12 Switch#copy tftp flash 192.168.1.155 SPS08080f.bin primary
telnet@ICX7150-C12 Switch#Load to buffer (8192 bytes per dot)
...........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
SYNCING IMAGE TO FLASH. DO NOT SWITCH OVER OR POWER DOWN THE UNIT(65536 bytes per dot)...
.............................................................................................................................................................................................................................................................................................................................................................................................................
TFTP to Flash Done.
telnet@ICX7150-C12 Switch#copy tftp flash 192.168.1.155 SPS08095gufi.bin primary
telnet@ICX7150-C12 Switch#The code type 64 is not correct for the target hardware, abort!
File Type Check Failed

TFTP to Flash Error - code 8

Re: Access point power is not on

varunkrissj — Fri, 19 Jul 2024 14:25:35 GMT

I executed next command and failing at copy tftp flash 192.168.1.155 SPS08095gufi.bin primary
telnet@ICX7150-C12 Switch#The code type 64 is not correct for the target hardware, abort!
File Type Check Failed

TFTP to Flash Error - code 8

Re: Access point power is not on

varunkrissj — Fri, 19 Jul 2024 14:56:00 GMT

I am available now.