topic Set up in RUCKUS Support for Lennar Homes

Set up

tboutte25 — Fri, 12 Jul 2024 01:30:22 GMT

I've never set up my ruckus unleashed. Attempting to do so today and I can't access "configure me" to get the WLANXXXXX. I have 2 green lights and 2 amber lights. Do I need to do a hard reset?

Re: Set up

Squozen — Fri, 12 Jul 2024 09:39:43 GMT

Try connecting via ethernet?

Re: Set up

Imran_ruckus — Fri, 12 Jul 2024 12:51:16 GMT

Hi @tboutte25
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

To assist you further, could you please let me know if this is a Lennar Home RUCKUS setup?

Please confirm.

Thank you again.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community

Re: Set up

tboutte25 — Sun, 14 Jul 2024 13:01:31 GMT

Yes it is.

Re: Set up

Imran_ruckus — Mon, 15 Jul 2024 12:28:15 GMT

Hi @tboutte25

Greetings!!!

Thank you for reaching out to RUCKUS Lennar Home Community.

I trust this message finds you well.

Your recent inquiry regarding the hard reset procedure for your RUCKUS R510 Access Points has been duly noted. For detailed guidance, please consult our RUCKUS Lennar Knowledge Base self-help article, which outlines the factory reset process for RUCKUS Access Points. You can access the article through the following link:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Factory-reset-process-of-the-RUCKUS-R510-Access-Points-for/ta-p/73964

Should you encounter any difficulties while following the outlined steps, please do not hesitate to contact us for further assistance.

We appreciate your patience and cooperation in this matter.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

Re: Set up

Imran_ruckus — Tue, 16 Jul 2024 12:31:30 GMT

Hi @tboutte25

Greetings!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: Set up

Imran_ruckus — Fri, 19 Jul 2024 21:04:59 GMT

Hi @tboutte25

Greetings!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: Set up

Imran_ruckus — Tue, 23 Jul 2024 12:53:49 GMT

Hi @tboutte25

Greetings!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community