topic Re: ICX 7150-c12 POE drops off my network intermittently on a daily basis in RUCKUS Support for Lennar Homes

ICX 7150-c12 POE drops off my network intermittently on a daily basis

daddygoat — Mon, 08 Jul 2024 13:12:35 GMT

Hello,

My issue is with the switch being removed from my network then being added back on and this can happen multiple times a day every day and severely interrupts my work. Details below:

Re: ICX 7150-c12 POE drops off my network intermittently on a daily basis

Imran_ruckus — Mon, 08 Jul 2024 14:48:44 GMT

Hi @daddygoat

Thank you for the response and the detailed information.

As per the lights status of the Switch and command outputs shared in another post of yours, it seems in a normal state.

However, I would suggest factory reset the Switch using below commands:

Please note, there will NOT be any loss of data or configuration. Factory reset will just reset with the default configuration.

Please perform the below commands to factory reset the RUCKUS ICX-7150-C12P Switch. (Also please refer to the below screenshot)

enable

erase system factory-default

Please follow the steps, check the stability and confirm the status.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community

Re: ICX 7150-c12 POE drops off my network intermittently on a daily basis

Chandini — Mon, 08 Jul 2024 16:00:00 GMT

Hi Daddygoat

Adding to the post. Factory defaulting the switch would remove all configuration from the switch. I see you have accessed the switch at the movement on telnet.

I suggest to do a factory default on console access. Below is a link that will help you take console access to the switch.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-7150-12CP-Ruckus-Switch/m-p/46759

Thanks

Re: ICX 7150-c12 POE drops off my network intermittently on a daily basis

daddygoat — Wed, 04 Sep 2024 17:44:11 GMT

Imran, Hoping you find this post as I'm only able to upload here.

Here are the updated CLI screen shots. My ISP is a fiber 500+ mbps Windstream Home - Welcome to Windstream

Also known as Kinetic Home (gokinetic.com)

Re: ICX 7150-c12 POE drops off my network intermittently on a daily basis

Imran_ruckus — Wed, 04 Sep 2024 17:56:38 GMT

Hi @daddygoat

Thank you for reaching out to the RUCKUS Lennar Home Community. I hope you are doing well.

I noticed that you have submitted another post on the Lennar forum regarding your issue. For continuity and to ensure you receive the appropriate assistance, please follow the link below to the existing thread. I will assist you further there:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Re-Ruckus-ICX-FastIron-08-0-90d-upgrade-to-8095G/m-p/96695#M21924

Thank you for your understanding.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community