topic Re: Acess Acess Point R710 in RUCKUS Support for Lennar Homes

Acess Acess Point R710

ammar177 — Wed, 03 Jul 2024 06:32:42 GMT

Hi there, hope everyone is fine, I am using Ruckus Acess Point R710, for some reason I reset this access point, after reseting, I am able to ping the default IP of 192.168.0.1, but I am unable to access the access point by entering this default IP into any of my browser. I am able to telnet it using default ip using putty. Any help regarding this would be highly appricaited.

Thanks and Regards

Re: Acess Acess Point R710

Imran_ruckus — Wed, 03 Jul 2024 12:58:58 GMT

Hi @ammar177

Greetings!!!

Thank you for reaching out to the Lennar Home Community.

I hope this message finds you well.

We appreciate the detailed information you have provided.

Based on your description, it appears that you are experiencing difficulty logging into the RUCKUS Unleashed system using the default gateway.

- I would suggest you try using both http or https forms as mentioned below:

https://192.168.0.1 or http://192.168.0.1

- Also try logging in to your Unleashed system using a laptop web browser with the Master AP IP Address or visit https://unleashed.ruckuswireless.com/
- Ensure that your device is connected to the RUCKUS Wi-Fi Network for access.

If you encounter difficulties accessing the above link or if you are unsure of the IP Address of your Access Points, please refer to our guide on finding the IP Address of the Access Point:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-find-the-IP-Address-of-the-RUCKUS-Devices-Switch-and-APs/ta-p/77863

You should see the below-Unleashed dashboard after finding the IP Address of the AP. Try to log in

Should you have any questions or require further assistance, please do not hesitate to contact us.

Thank you for your patience and cooperation.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

Re: Acess Acess Point R710

Imran_ruckus — Fri, 05 Jul 2024 13:28:49 GMT

Hi @ammar177

Greetings!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: Acess Acess Point R710

Imran_ruckus — Tue, 09 Jul 2024 13:00:36 GMT

Hi @ammar177

Greetings!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

Re: Acess Acess Point R710

Imran_ruckus — Fri, 12 Jul 2024 14:25:14 GMT

Hi @ammar177

Greetings!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community