topic Re: solid AMBER (system) and GREEN (power) lights in RUCKUS Support for Lennar Homes

solid AMBER (system) and GREEN (power) lights

manny_ajvalia — Tue, 04 Jun 2024 22:15:02 GMT

My switch is showing solid amber light for system and solid green for power.

My Access points are not receiving power.

Please assist.

Thank you 🙂

Re: solid AMBER (system) and GREEN (power) lights

pinky_ruckus — Wed, 05 Jun 2024 14:03:17 GMT

Hello @manny_ajvalia ,

Greetings!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

From the case description, I understand that the status lights on the Switch is Amber and the PWR light is Green, which means that the Switch is stuck in a boot mode

Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to fix the issue when the Switch is in boot mode.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-Switch-with-an-Amber-Orange-light-on-quot-SYST/ta-p/71998

Please follow the process as explained in the article and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: solid AMBER (system) and GREEN (power) lights

manny_ajvalia — Wed, 05 Jun 2024 14:20:52 GMT

Hello:

The video was very informative. However can you show/explain how and where to connect the USB-C and Network cables on the switch?

Thanks.

Re: solid AMBER (system) and GREEN (power) lights

pinky_ruckus — Wed, 05 Jun 2024 16:36:04 GMT

Hello,

Thank you for the response.

From the response, I understand that you need assistance in connecting the ethernet cable and the C-type cable.

Please refer to the below picture to understand the connection between the cables.

A console cable connected between your Computer to the ICX 7150 Switch Type-C USB console port.

Note: The cable type will be USB to type C, where the USB it’s going to your computer and the type C to the Type C connection in your switch, is the port number#1 in the next guide.

Port-side view

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-98DBADCF-277F-4450-8A0B-58A4F916179...

Ethernet cable connected between the Out-of-band management port in the Switch to your computer Ethernet port.

Please use this video link for reference:

Video Link: https://www.youtube.com/watch?v=Ql22blH_CGo

Please note, we must use ethernet cable (both ends RJ45 plugs) and USB to type C cable both together as described in steps 2 & 3 in the guide link.

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: solid AMBER (system) and GREEN (power) lights

manny_ajvalia — Wed, 05 Jun 2024 16:51:10 GMT

Thank you for the detailed explanation.

QUESTIONS: for my switch: ICX 7150-C12P,
1. what is the "4. Slot 1 (10/100/1000 Mbps RJ-45 downlink) ports" used for?
2. what is the "Slot 2 (10/100/1000 Mbps RJ-45 uplink) ports (half-duplex is not supported on these ports)" used for?
3. what is the "Slot 3 (SFP+ uplink or stacking ports)"
4. Which ports should I connect my 2 two APs in?

Thank you.

Re: solid AMBER (system) and GREEN (power) lights

pinky_ruckus — Wed, 05 Jun 2024 19:31:49 GMT

Hello @manny_ajvalia ,

Thank you for the response.

From the response that was shared, I understand that you are having queries regarding the ports on the Switch.

The ports which are full duplex RJ-45 ports can be used for downlink resides on slot 1 of the switch and can be non-PoE, PoE/POE+ or PoH ports.

Th ports which are full duplex RJ-45 ports can be used as uplink data ports resides on slot 2 of the these switches, the uplink port on switch is usually a higher-speed port used to connect a device to other higher-speed ones in the topology or smaller local network to a larger network.

All the devices including the Access points should be connected to one of the 12 ports of the switch.

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: solid AMBER (system) and GREEN (power) lights

manny_ajvalia — Wed, 05 Jun 2024 20:23:06 GMT

How can I find out if the ports are half duplex or full duplex?

Thanks.

Re: solid AMBER (system) and GREEN (power) lights

pinky_ruckus — Thu, 06 Jun 2024 17:29:53 GMT

Hello @manny_ajvalia ,

Greetings!

Thank you for the response.

I understand that you would like to know how to identify the half duplex and full duplex ports in the Switch

You may find out if the port is full duplex or half duplex using the following commands after accessing the CLI of the Switch.

Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to access the CLI of the switch.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-access-the-Command-Line-Interface-CLI-of-the-RUCKUS-ICX/ta-p/74450

Once you access the CLI of the switch, please use the following command to know if the port is half duplex or full duplex

Enable

Show interfaces brief

Also, please confirm if you have followed the steps from the article I have shared yesterday through the previous post.

Were you also able to complete the reset on the Switch and was it performed multiple times?

If the reset does not work, the only option is to perform software recovery.

Please let us know if you are getting stuck at any point of reset or software recovery or if you have any queries in this regard.

Thank you for your understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: solid AMBER (system) and GREEN (power) lights

pinky_ruckus — Mon, 10 Jun 2024 15:17:55 GMT

Hello @manny_ajvalia ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.