Ruckus R150 5ghz disabled, nothing connects

borokkuei — Thu, 30 May 2024 20:36:25 GMT

While troubleshooting some connection issues (Ring doorbell, Brother printer, etc) I noticed that our SSID was not being seen by these devices. I know Ring requires a 2.4ghz connection, so I disabled the 5ghz only. However, now nothing can see the SSID, including my phone and laptops. Is there a way to reconnect to the R150 APs and reenable the 5ghz?

Re: Ruckus R150 5ghz disabled, nothing connects

Imran_ruckus — Thu, 30 May 2024 20:44:49 GMT

Hi @borokkuei

Greetings from RUCKUS Lennar Home Community.

Thank you for reaching out to us.

I hope you are doing well.

Based on the description provided, it seems that you are experiencing issues with the 5GHz radio Wi-Fi network via RUCKUS Access Points.

To address this concern and mitigate potential wireless interference, I recommend creating a new WLAN/SSID and setting up separate 5GHz and 2.4GHz networks from your Unleashed Access Point. This can help optimize your Wi-Fi performance.

For detailed instructions on creating a new Wireless WLAN/SSID, please refer to the following link:

Creating a New Wireless WLAN/SSID:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Creating-a-New-Wireless-WLAN-SSID/td-p/47049

Additionally, you can watch a video tutorial for further guidance:

Video Tutorial: https://www.youtube.com/watch?v=eSl_8rs1QnU

Please feel free to reach out if you have any questions or require further assistance.

Thank you for your patience and cooperation.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community

topic Re: Ruckus R150 5ghz disabled, nothing connects in RUCKUS Support for Lennar Homes

Ruckus R150 5ghz disabled, nothing connects

Re: Ruckus R150 5ghz disabled, nothing connects