topic Re: My switch will not boot up in RUCKUS Support for Lennar Homes

My switch will not boot up

Tim2 — Fri, 24 May 2024 20:40:06 GMT

I am a lennar home owner with a Ruckus ICX 7150-c12p that is stuck in boot mode. I have tried factory rest with paper clip and unresponsive with syst light amber. Can I send this in for repair?

Re: My switch will not boot up

pinky_ruckus — Fri, 24 May 2024 21:19:07 GMT

Hi @Tim2 ,

Greetings!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

From the case description, I understand that the status lights on the Switch is Amber, which means that the Switch is stuck in a boot mode

Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to fix the issue when the Switch is in boot mode.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-Switch-with-an-Amber-Orange-light-on-quot-SYST/ta-p/71998
Please follow the process as explained in the article and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

Re: My switch will not boot up

pinky_ruckus — Mon, 27 May 2024 14:09:31 GMT

Hello @Tim2 ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.