r510 AP drops to 100mbps

El_Daddy — Sat, 20 Feb 2021 19:14:57 GMT

I've having an issue with one of my AP's. Last week I noticed that one of my APs is connected at 100mpbs. I've tried all of the usual troubleshooting steps, powercycle, changing ports, etc. I used a cable tester on the cat 6 line and everything looks good. I did get 1gbps to stick for a few hours, but the AP rebooted on its own and dropped back down to 100mbps.

I found a KB article about this very problem, but it says I get a page error. Here's the link if someone can open it: https://support.ruckuswireless.com/articles/000003669

Any help would be great. I've been unable to connect with chat or tech help.

EDIT: I was able to get connected with an awesome tech. He was able to determine I had a bad cat 6 cable.

EDIT2: Lennar sent out a contractor. The determined the cable was fine. Instead they swapped the AP and I'm back to 1gbps. He thinks the AP ethernet port went bad.

Re: r510 AP drops to 100mbps

joseph_nguyen_g — Sun, 21 Feb 2021 23:20:05 GMT

Have you tried AP<->AP SpeedTest under troubleshooting? what kind of numbers do you get AP<->AP? Who is your ISP and service speed are you paying for?

topic Re: r510 AP drops to 100mbps in RUCKUS Support for Lennar Homes

r510 AP drops to 100mbps

Re: r510 AP drops to 100mbps