topic Re: ICX 7150-C12P not showing in IOS App in RUCKUS Support for Lennar Homes

ICX 7150-C12P not showing in IOS App

WF_DUB — Wed, 02 Nov 2022 18:48:42 GMT

I have a lennar home and for about the past 2 weeks my ICX 7150 is not appearing on the Unleashed app. How do I resolve this issue?

Second question: This switch has a USB-A port for external storage (512gb i think). How do I access this port as a NAS, if that's what it's designed for?

Third question: How do I control MAC addressing to a specific port? I am assuming once I get the switch pack to appear on the iOS app I could control it from there? Or do I need to access the USB-C port?

Re: ICX 7150-C12P not showing in IOS App

david_chavarri1 — Wed, 02 Nov 2022 19:47:41 GMT

Hi @WF_DUB

1:There are some requirements for you to view the Switch from the Unleashed APP or Dashboard; however, it cannot be managed from there, it will rather be monitoring the connected devices and allow you to update it locally, know the reason it may not show up, it may not be running the minimum 08090 UFI firmware, let me add the guidelines that will help you:

A:You are required to access the Swith to confirm if it has the minimum firmware and to reset it, as it is part of the steps to add it, however, it is not always necessary, you may just need to update it.

How to Access an ICX Switch remotely via SSH or Telnet, using a Windows computer

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Access-an-ICX-Switch-remotely-via-SSH-or-Telnet-using-a/td-p/46760

How to upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-via-TFTP/td-p/47187

Preparing an ICX Switch for Unleashed Management

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-A446EC1D-FC2C-4546-BE26-FDE4C2F8DE14.html

2:The USB port for the Switch can be used to perform an upgrade or perform a back-up let me add the guides for more information:

How to Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-using-a-USB-flash-drive/td-p/46781

External USB Hotplug

https://docs.commscope.com/bundle/fastiron-08090-monitoringguide/page/GUID-E8B027E6-CFAF-428A-8998-474ED9069E4E.html

3:MAC addressing is not something you can control, because the MAC is the physical ID that each device will have, maybe you are referring to IP addressing, and the DHCP protocol which is responsible for providing the IP to all devices connected via Wi-Fi or wired to the switch are managed by your service provider's router because the Switch is not configured to run DHCP, now it is capable, but it is required that your ISP router must be able to route multiple subnets, now you can access to the switch via SSH, telnet and console, also you can enable port security in your Switch to limit the device can be learned per port, but normally this is more for enterprise network.

Configuring port MAC security

https://docs.commscope.com/bundle/fastiron-08090-securityguide/page/GUID-379CDDC9-2F15-4F4B-8D86-63C74D560556.html

Note: hope the information provided clarified your doubts.

Re: ICX 7150-C12P not showing in IOS App

WF_DUB — Wed, 02 Nov 2022 21:53:38 GMT

Hi David,

I am lost on step 2 of your first link, not sure how to identify which IP is specific to the switch. None of the physical addresses given match the MAC sticker on my unit.

Second link: there are tons of downloads available and the instructions don't state which one to download. Which do I use?

Re: ICX 7150-C12P not showing in IOS App

david_chavarri1 — Wed, 02 Nov 2022 23:00:39 GMT

1: try this other Guide to find your Switch IP address, Important this will work as long the switch is connected to your Internet Provider's router, which is the one that provides the IP to the Switch.

How to find my Ruckus “Devices IP address” using free applications

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-find-my-Ruckus-Devices-IP-address-using-free-applications/td-p/47027

2:Make sure, to download the firmware you need, first gain access to the Switch, and check what firmware you have, then if it's lower than 08090, the upgrade must be performed, and with the guide confirm the two firmware code you require 08080f and 08095g.

Re: ICX 7150-C12P not showing in IOS App

WF_DUB — Wed, 02 Nov 2022 23:43:40 GMT

Hi David,

I was able to get the IP, and connect via PuTTY. the current SW: Version 08.0.80dT211. I have downloaded both 08080F and 08095G.

I have now downloaded the TFTP tool and accessed the folder item.

When I run PuTTY with the command "copy tftp flash 10.45.19.152 spz10114.bin bootrom":

Instead of the 10.45.19.152 I used by IPv4 address of the PC i'm working form (per the directions).
I also replaced the spz1011.bin portion to mnz10114.bin as that's what's in the boot folder of the download.

When I hit enter, I get the "Invalid input" message

Re: ICX 7150-C12P not showing in IOS App

Yarenis — Thu, 03 Nov 2022 00:30:42 GMT

You are almost there, like you are in the code 08.0.80d, Will be matter to perform one upgrade to the code 08095g UFI, when you download the code 08095g, from the TFTP application, put the image file only, and you will run the next command.

copy tftp flash 10.45.19.152 SPS08095gufi.bin primary

I can assume that the IP address 10.45.19.152 is the IP address of your computer, which will be the server through the TFTP application.

Here what I did was to open the TFTP application and look for my folder with the Image code 08095h, as you can see the IP address of my computer is the one I have chosen for the interfaces' field of the server

If you click in the show dir field, it will display the information of the file you choose, in my case my folder have many more.

In this main example, I have my application similar to putty, running the same command, but I am selecting as IP my computer's IP and the file name SPS08095hufi.bin in your case will be SPS08095gufi.bin and inserting in my primary partition, you can confirm your computer's IP by opening the application named CMD and run the command "ipconfig", as you see the image display that information too.

Re: ICX 7150-C12P not showing in IOS App

WF_DUB — Thu, 03 Nov 2022 05:53:07 GMT

I am confused on the next step:

I have loaded the 08080F (step F on this link https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-via-TFTP/td-p/47187

What is the correct next step? Step G: of the link above just states to load the image file for 08095H. Is this going to crash without loading 08095G?

Re: ICX 7150-C12P not showing in IOS App

Vásquez_Fer — Thu, 03 Nov 2022 12:08:47 GMT

Hi @WF_DUB

Hope you are doing well !

The guide is a like 'reference' but if you are already running 8080f yo can jump directly to 8095G or 8095H with out issues.

Also you can use the following guide as 'reference'

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-using-a-USB-flash-drive/td-p/46781

Best Regards

Fernando Vasquez

Re: ICX 7150-C12P not showing in IOS App

WF_DUB — Sun, 06 Nov 2022 07:46:29 GMT

Thank you, all up and running now.... However, my Unleashed App is still not showing my switch.

I have greater than 08090 firmware loaded, and my WAPs have the latest firmware 200.13.

How do I see my switch on the unleashed application?

Re: ICX 7150-C12P not showing in IOS App

Vásquez_Fer — Tue, 08 Nov 2022 13:02:02 GMT

Hi @WF_DUB

Hope you are doing well !

Is great to see that you are up and running.

In order see the ICX in the unleashed app is a bit tricky because you have to generate an ssh tunnel so in simple words is like private tunnel between the access points and the ICX.

1-Make sure the management approval is enable

https://docs.commscope.com/bundle/unleashed-200.9-onlinehelp/page/GUID-A887C55E-6973-4496-9413-302E8DE175AA.html

2- It would be great if you enable LLDP/RSA protocol on the switch side here is the commands:

Device>enable
Device#config terminal
Device(config)#lldp run
Device(config)#crypto key generate rsa

3-Hit Add on that dashboard

1-Put the IP address of the ICX switch

2-Username and password for Switch authentication like web page ( not the unleashed credentials )

https://docs.commscope.com/bundle/unleashed-200.9-onlinehelp/page/GUID-30C6694A-6AEE-4DF8-9459-1AB189D415D2.html

Best Regards

Fernando Vasquez