topic Re: No UPS shipping label to return defective product in RUCKUS Support for Lennar Homes

No UPS shipping label to return defective product

Tessah-H — Wed, 15 May 2024 19:07:59 GMT

I recently received a new switch, and I also received an email to return the old switch however, there is no UPS shipping label as referenced. How do I return the product to you?

re-

Ruckus Wireless is in the process of scheduling an RMA replacement shipment(s) in case01687553 for you

RMA number: 01687553
Serial number of failed unit(s): FEK3833R0BS
Case Information:
Case number: 01687553

Re: No UPS shipping label to return defective product

Imran_ruckus — Wed, 15 May 2024 19:13:03 GMT

Hi @Tessah-H

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

For RMA related queries please initiate chat using the below link and check the status and other information.

The below link is to contact us by chat (only)

https://support.ruckuswireless.com/contact-us

Thank you again for your understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: No UPS shipping label to return defective product

sfbravo8 — Sat, 28 Jun 2025 16:39:22 GMT

I did not receive a return shipping label. My case # is 02023786. I’m a lenar home owner I’d that helps. How do I get my return lable

Re: No UPS shipping label to return defective product

Imran_ruckus — Mon, 30 Jun 2025 13:17:24 GMT

Hi @sfbravo8

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Please raise a new case for your query, as this is a closed case created by @Tessah-H

However, for RMA-related queries, please initiate chat using the link below and check the status and other information.

The link below is to contact us by chat (only)

https://support.ruckuswireless.com/contact-us

Thank you again for your understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.