I would like to reconfigure my ruckus setup

Raz1030 — Wed, 08 May 2024 03:28:30 GMT

I purchased a home previous owner left this ruckus setup and told me to contact ruckus support so they can help me reconfigure.

Re: I would like to reconfigure my ruckus setup

Imran_ruckus — Wed, 08 May 2024 13:17:07 GMT

Hi @Raz1030

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that you are trying to set up your RUCKUS devices in your recently purchased Lennar Home.

Please refer to the short guide link below about how to connect the devices as a reference:

Most common Setups for Lennar homes users:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lennar-homes-users/td-p/47106

Once you confirm the RUCKUS devices are connected as per the above description, You can try connecting to the Wi-Fi network from the RUCKUS Access Points using the credentials provided on the Networking Device holding cabin. (Please refer to the below screenshot)

If the login username and password don’t work, you need to factory reset your RUCKUS Access Points and configure them with a new Wi-Fi network/SSID. Please refer to the below RUCKUS Lennar Knowledge base self-help article for the Access Points factory reset process.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Factory-reset-process-of-the-RUCKUS-R510-Access-Points-for/ta-p/73964

Please check, confirm and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: I would like to reconfigure my ruckus setup

Imran_ruckus — Fri, 10 May 2024 20:47:07 GMT

Hi @Raz1030

Greetings!!!

I am writing to request an update on the status of the issue. Your prompt response would be greatly appreciated as we need to proceed further.

Thank you.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community

topic Re: I would like to reconfigure my ruckus setup in RUCKUS Support for Lennar Homes

I would like to reconfigure my ruckus setup

Re: I would like to reconfigure my ruckus setup

Re: I would like to reconfigure my ruckus setup