Ruckus main box not communicating with RMS

guylucero — Mon, 08 Apr 2024 02:34:40 GMT

Re: Ruckus main box not communicating with RMS

Imran_ruckus — Mon, 08 Apr 2024 12:53:39 GMT

Hi @guylucero

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the pictures you shared, I understand that your RUCKUS Access Points are not powering up.

As per the light status of your RUCKUS ICX-7150-C12P Switch, it is in a normal state. However, the Switch ports might have gone into a disabled state. That is the reason Switch is not supplying power from its ports.

To fix this issue, please refer to the RUCKUS Lennar Knowledge Base self-help article and follow the process.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/NO-Power-on-Access-Points-and-ICX-7150-C12P-Switch-with-GREEN/ta-p/72186

Please let me know if you need any help during the process.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Ruckus main box not communicating with RMS

Imran_ruckus — Wed, 10 Apr 2024 12:39:03 GMT

Hi @guylucero

Greetings!!!

Hope you are doing well.

Could you please provide an update on the status of the issue to proceed further?

Thank you.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community

topic Re: Ruckus main box not communicating with RMS in RUCKUS Support for Lennar Homes

Ruckus main box not communicating with RMS

Re: Ruckus main box not communicating with RMS

Re: Ruckus main box not communicating with RMS