topic Re: Lennar Home Ruckus ICX7150 routing code issue in RUCKUS Support for Lennar Homes

Lennar Home Ruckus ICX7150 routing code issue

bindihar — Thu, 14 Mar 2024 21:35:45 GMT

Unable to use the solutions provided in this community to get access to Ruckus console. Please contact me to assist.

Bob

Re: Lennar Home Ruckus ICX7150 routing code issue

Imran_ruckus — Fri, 15 Mar 2024 12:36:40 GMT

Hi @bindihar

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that your RUCKUS ICX-7150-C12P Switch has Routing code issue, and you are trying to get console access to the Switch.

Could you please share a screenshot of the error you are getting when trying to get console access?

For routing code issue troubleshooting steps, please refer to the below RUCKUS Lennar Knowledge base self-help article.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-ICX-7150-C12P-Switch-Routing-Code-SPR-issue-using/ta-p/71538

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Lennar Home Ruckus ICX7150 routing code issue

bindihar — Fri, 15 Mar 2024 15:50:59 GMT

Thanks for the reply Imran!! Here is the screen shot.

Re: Lennar Home Ruckus ICX7150 routing code issue

Imran_ruckus — Fri, 15 Mar 2024 17:45:10 GMT

Hi @bindihar

Thank you for the response and the information you shared.

Could you please try to access the Switch IP address on a bowser and try to login?

You should see the Switch Dashboard as shown in the below screenshot to confirm it’s a Switch IP Address.

If you don’t see above dashboard from the IP address you used, please check the other IP Addresses from the IP scan results, by the name of Ruckus Wireless or Brocade Communications to confirm the IP address of the Switch.

Please check and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Lennar Home Ruckus ICX7150 routing code issue

bindihar — Fri, 15 Mar 2024 18:08:44 GMT

Thanks @imran_ruckus. Yes, I was able to login and see the screen as you have sent in the screen shot. Now what do I do?

Re: Lennar Home Ruckus ICX7150 routing code issue

Imran_ruckus — Fri, 15 Mar 2024 18:23:06 GMT

Hi @bindihar

Thank you for the response and the update.

Please follow to the below screenshot and enable Telnet then try accessing the CLI:

Once you enable Telnet try to access CLI from the MAC terminal as described below. And share the output of the commands mentioned below in this post.

If you have a MAC device, please try the below process.

Example "open terminal":

Telnet: Example

nc 10.0.0.132 23 (Format is : nc <ip address of the switch> 23)

If you can access the Command line using Telnet should look like below prompt:

????telnet@ICX7150-12P Switch>

Please enter the below commands once you log in to CLI and share the output.

Note: Hit Enter to accept each command

enable

show version

show flash

Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Lennar Home Ruckus ICX7150 routing code issue

bindihar — Fri, 15 Mar 2024 18:36:54 GMT

I got part way but maybe I am supposed to put in either a password or a router #????

Re: Lennar Home Ruckus ICX7150 routing code issue

Imran_ruckus — Fri, 15 Mar 2024 18:44:40 GMT

Hi @bindihar

Thank you for the response and the information you shared.

You have executed the command correctly. There is no need of adding anything.

As you know this issue is because your switch is running on the Routing code (SPR). The Switch should run on the Switching code (SPS) to avoid these issues for Lennar home users. Due to a power outage/power spike, the Switch boots up on the other partition which may be running on a ‘Routing Code’ results in causing this issue.

As I can see from the output you shared, your Switch is booted up on the secondary partition which is running on Routing code (SPR) as highlighted in the screenshot below.

Please Enter the below commands in CLI to fix this issue:

Note: Hit Enter to accept each command

enable

copy flash flash secondary

boot system flash secondary yes

Example below:

VIDEO LINK AS REFERENCE: https://www.youtube.com/watch?v=Eem1IBgYaWc

????telnet@ICX7150-C12-Router>enable (hit enter to accept the command)
????telnet@ICX7150-C12-Routerr#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished)
????telnet@ICX7150-C12-Router#boot system flash secondary yes (hit enter to accept the command: the switch will reboot)

Please let me know if you have any queries in this regard.

Did I answer your queries? If yes, hit the Kudos buttons and also accept the answers as Accepted solutions.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Lennar Home Ruckus ICX7150 routing code issue

bindihar — Fri, 15 Mar 2024 19:12:55 GMT

Thanks so much Imran......that worked...got it switched to the right partition.

Bob

Re: Lennar Home Ruckus ICX7150 routing code issue

Imran_ruckus — Fri, 15 Mar 2024 19:20:10 GMT

Hi @bindihar

Thank you for the response.

Great!!! Good to know that the issue is now resolved.

We appreciate your time and patience on this case.

Did I answer your queries? If yes, hit the Kudos buttons and also accept the answers as Accepted solutions.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Have a great weekend ahead!!!

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.