After power outages ICX 7150 c12p is dropping speed and lost connection even with Ethernet cable

GideonZ — Mon, 11 Mar 2024 22:25:11 GMT

After the power outage last week , it has been dropping speeds and lost internet all week.

Re: After power outages ICX 7150 c12p is dropping speed and lost connection even with Ethernet cable

Imran_ruckus — Tue, 12 Mar 2024 12:30:26 GMT

Hi @GideonZ

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that your RUCKUS setup is not working with Intermittent Internet connectivity, after a power outage.

This issue may happen when the Switch runs on the Routing code (SPR). The Switch should run on the Switching code (SPS) to avoid these issues for Lennar home users. If the Switch boots up on the other partition (Due to a power outage/power spike) which may be running on a ‘Routing Code’ results in causing this issue. To check the same please follow the below process.

Please refer to the below RUCKUS Lennar Knowledge Base self-help articles to fix this issue.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-ICX-7150-C12P-Switch-Routing-Code-SPR-issue-using/ta-p/71538

Please follow the above process and let me know if you need help at any point during the process.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: After power outages ICX 7150 c12p is dropping speed and lost connection even with Ethernet cable

Imran_ruckus — Fri, 15 Mar 2024 20:45:35 GMT

Hi @GideonZ

Greetings of the day!!!

Hope you are doing good.

Could you please update on the status of the issue?

Please let me know if you have any queries in this regard.

Thank you.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

topic After power outages ICX 7150 c12p is dropping speed and lost connection even with Ethernet cable in RUCKUS Support for Lennar Homes

After power outages ICX 7150 c12p is dropping speed and lost connection even with Ethernet cable

Re: After power outages ICX 7150 c12p is dropping speed and lost connection even with Ethernet cable

Re: After power outages ICX 7150 c12p is dropping speed and lost connection even with Ethernet cable