topic Not seeing configure me network in RUCKUS Support for Lennar Homes

Not seeing configure me network

Kylbass — Mon, 11 Mar 2024 01:10:11 GMT

Configure me network is not showing up. Also can’t see the access points in my WiFi settings. The past people that set it up can’t remember the password.

Re: Not seeing configure me network

Imran_ruckus — Mon, 11 Mar 2024 12:40:30 GMT

Hi @Kylbass

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that you are trying to factory reset your RUCKUS R510 Access Points and configure.me-xxxxxx network is not visible.

Please refer to the below RUCKUS Lennar Knowledge Base self-help article for the factory reset process of the Access Points.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Factory-reset-process-of-the-RUCKUS-R510-Access-Points-for/ta-p/73964

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Not seeing configure me network

Imran_ruckus — Fri, 15 Mar 2024 20:43:25 GMT

Hi @Kylbass

Greetings of the day!!!

Hope you are doing good.

Could you please update on the status of the issue?

Please let me know if you have any queries in this regard.

Thank you.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.