https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/ruckus-not-working-after-power-outage/m-p/75666#M16793 <P>Hi, Lennar homeowner with switch and two AP's. After recent power outage, none of the devices are working. I've performed a factory reset of the switch and it is now blinking lights. There is no power to the APs at all.</P> Fri, 09 Feb 2024 16:35:27 GMT patrickng 2024-02-09T16:35:27Z https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/ruckus-not-working-after-power-outage/m-p/75666#M16793 <P>Hi, Lennar homeowner with switch and two AP's. After recent power outage, none of the devices are working. I've performed a factory reset of the switch and it is now blinking lights. There is no power to the APs at all.</P> Fri, 09 Feb 2024 16:35:27 GMT https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/ruckus-not-working-after-power-outage/m-p/75666#M16793 patrickng 2024-02-09T16:35:27Z https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/ruckus-not-working-after-power-outage/m-p/75845#M16874 <P>Hello&nbsp;<a href="https://community.ruckuswireless.com/t5/user/viewprofilepage/user-id/20586">@patrickng</a>&nbsp;</P> <P>Thank you for contacting&nbsp;RUCKUS Lennar Home Community.</P> <P>I hope you are doing well!!!</P> <P>Thank you for the information you shared.</P> <P>As per the case description, I understand that your RUCKUS setup is not working, and Access Points do not have power.</P> <P><STRONG>Could you please let us know the answers to the below queries to assist you better?</STRONG></P> <OL> <LI>On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on.&nbsp;<STRONG>(Please refer to the below picture and share a picture of the same, showing the light status and the FULL Switch panel cable connections to the Switch ports)</STRONG><BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Vsquez_Fer_0-1708013604317.png" style="width: 400px;"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/10788iAE832C58D1A6BD24/image-size/medium?v=v2&amp;px=400" role="button" title="Vsquez_Fer_0-1708013604317.png" alt="Vsquez_Fer_0-1708013604317.png" /></span><BR />2. Is your Internet Connection from the Internet Service Provider (ISP) stable and working?&nbsp;(You could check this by connecting to your local router Wi-Fi or from an ethernet cable from the Router to a laptop/PC).<BR />3. May I know how many Access Points are connected to the Switch?&nbsp;Could you please let me know the light status on the Access Points? Any of these lights are on&nbsp;<STRONG>(Please refer to the below picture and share a picture of the same)</STRONG><BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Vsquez_Fer_1-1708013604337.png" style="width: 400px;"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/10789i4B1612C5F2191285/image-size/medium?v=v2&amp;px=400" role="button" title="Vsquez_Fer_1-1708013604337.png" alt="Vsquez_Fer_1-1708013604337.png" /></span><BR /><BR /><STRONG>Please help us with pictures of your ICX-7150-C12P Switch showing the status of the lights and cable connections to the Switch ports. Also, light the status of Access Points.</STRONG></LI> </OL> <P>Before uploading the photos please log in to the RUCKUS account and you can upload the image.</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Vsquez_Fer_2-1708013604344.png" style="width: 999px;"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/10787i2079E3A515654C1D/image-size/large?v=v2&amp;px=999" role="button" title="Vsquez_Fer_2-1708013604344.png" alt="Vsquez_Fer_2-1708013604344.png" /></span></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Vsquez_Fer_3-1708013604348.png" style="width: 999px;"><img src="https://community.ruckuswireless.com/t5/image/serverpage/image-id/10790iDEBE51D6DF46834F/image-size/large?v=v2&amp;px=999" role="button" title="Vsquez_Fer_3-1708013604348.png" alt="Vsquez_Fer_3-1708013604348.png" /></span></P> <P>&nbsp;</P> <P><BR /><BR /><STRONG>Please let us know the answers to ALL the above queries or let us know if you have any queries in this regard.</STRONG></P> <P><STRONG>Best Regards&nbsp;</STRONG></P> <P><STRONG>Fernando Vasquez&nbsp;</STRONG></P> Thu, 15 Feb 2024 16:14:51 GMT https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/ruckus-not-working-after-power-outage/m-p/75845#M16874 Vásquez_Fer 2024-02-15T16:14:51Z