topic Ruckus inconsistent WIFI signal in RUCKUS Support for Lennar Homes

Ruckus inconsistent WIFI signal

jeff_schultz — Wed, 07 Feb 2024 21:09:15 GMT

ICX 7150-C12P SN FEK3838ROVZ

I lost power and after power was restored the WIFI signal comes and goes, mostly gone..... When there is signal, it is strong.

I've tried rebooting multiple times without an improved consistency. Based on some of the research in the knowledge base, I've include the version and flash output.

Thank you in advance for your help!

ICX7150-C12-Router>enable
No password has been assigned yet...
ICX7150-C12-Router#show TFTP session timed out
version
Copyright (c) Ruckus Networks, Inc. All rights reserved.
UNIT 1: compiled on Sep 23 2019 at 00:00:25 labeled as SPR08090d
(32539748 bytes) from Secondary SPR08090d.bin (Non-UFI)
SW: Version 08.0.90dT213
Compressed Secondary Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
Compiled on Thu Jan 31 07:08:55 2019

HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3838R0VZ
Software Package: ICX7150_BASE_L3_SOFT_PACKAGE
Current License: 2X1G
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8192 KB boot flash memory
2048 MB code flash memory
1024 MB DRAM
STACKID 1 system uptime is 1 minute(s) 25 second(s)
The system started at 00:03:44 GMT+00 Sat Jan 01 2000

The system : started=cold start

======================================================================================
=============== WARNING: FI image is not booted from UFI!!! ===============
====== Please download UFI image and reboot the system for full functionality ======
======================================================================================
ICX7150-C12-Router#show flash
Stack unit 1:
NAND Type: Micron NAND 2GiB (x 1)
Compressed Pri Code size = 28660224, Version:08.0.90dT211 (SPS08090d.bin)
Compressed Sec Code size = 32539748, Version:08.0.90dT213 (SPR08090d.bin)
Compressed Pri Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
Compressed Sec Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
Code Flash Free Space = 1260408832
ICX7150-C12-Router#TFTP session timed out

Re: Ruckus inconsistent WIFI signal

Sgatjens — Thu, 08 Feb 2024 14:07:55 GMT

Hope you are doing fine.

I can see that your ICX is showing as a "Router"

ICX7150-C12-Router>enable

Please check this guide : Fixing RUCKUS ICX-7150-C12P Switch Routing Code (SPR) issue using Command Line Interface (CLI)

If you can not find the IP address of your ICX7150 Ruckus switch, you can also try accessing it via console, please check this guide How to console in the ICX-7150-12CP 'Ruckus Switch

Kind regards,

Sofia Gätjens

Re: Ruckus inconsistent WIFI signal

jeff_schultz — Thu, 08 Feb 2024 16:53:59 GMT

Thank you for the quick response.
Following is the output to verify the issue. Notice at the end of the output, I am missing a file.

Please advise of a method to get to the next step.

Thanks again for your help!

*************************************************

ICX7150-C12-Router>enable
No password has been assigned yet...
ICX7150-C12-Router#show version
Copyright (c) Ruckus Networks, Inc. All rights reserved.
UNIT 1: compiled on Sep 23 2019 at 00:00:25 labeled as SPR08090d
(32539748 bytes) from Secondary SPR08090d.bin (Non-UFI)
SW: Version 08.0.90dT213
Compressed Secondary Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
Compiled on Thu Jan 31 07:08:55 2019

HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3838R0VZ
Software Package: ICX7150_BASE_L3_SOFT_PACKAGE
Current License: 2X1G
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8192 KB boot flash memory
2048 MB code flash memory
1024 MB DRAM
STACKID 1 system uptime is 18 hour(s) 4 minute(s) 42 second(s)
The system started at 00:06:22 GMT+00 Sat Jan 01 2000

The system : started=cold start

fopen: No such file or directory

Unable to find a UFI image copy from. Please reload master with appropriate UFI image to proceed with flash-flash copy
ICX7150-C12-Router#

Re: Ruckus inconsistent WIFI signal

Sgatjens — Fri, 09 Feb 2024 13:29:01 GMT

Hello @jeff_schultz

Please review the article below where various methods for upgrading our switch are outlined. By performing the upgrade, you'll be able to resolve both the warning and error messages related to the "no such file or directory" issue.

How to upgrade RUCKUS ICX-7150-C12P from Non-Unified Forwarding Image (UFI) to a stable UFI version

Kind regards,

Sofia Gätjens

Re: Ruckus inconsistent WIFI signal

jeff_schultz — Wed, 14 Feb 2024 23:19:36 GMT

Hi Sofia,

I am still struggling with the upgrade. When I attempt to execute the "copy tftp" command, in the first step, I encounter an error as follows:

Invalid input -> bootrom

I've also the output of the version and flash commands followed by a snapshot of the TFTPD environment.

Thank you in advance for your help,

Jeff

User Access Verification

Please Enter Login Name: admin

Please Enter Password:

User login successful.

ICX7150-C12 Router>enable

No password has been assigned yet...

ICX7150-C12 Router#copy tftp flash 192.168.0.245 spz10114.bin bootrom

Invalid input -> bootrom

Type ? for a list

ICX7150-C12 Router#show version

UNIT 1: compiled on Sep 23 2019 at 00:00:25 labeled as SPR08090d

(32539748 bytes) from Secondary SPR08090d.bin (Non-UFI)

SW: Version 08.0.90dT213

Compressed Secondary Boot Code size = 786944, Version:10.1.15T225 (mnz10115)

Compiled on Thu Jan 31 07:08:55 2019

HW: Stackable ICX7150-C12-POE

==========================================================================

UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module

Serial #:FEK3838R0VZ

Software Package: ICX7150_BASE_L3_SOFT_PACKAGE

Current License: 2X1G

P-ASIC 0: type B160, rev 11 Chip BCM56160_B0

==========================================================================

UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module

==========================================================================

UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module

==========================================================================

1000 MHz ARM processor ARMv7 88 MHz bus

8192 KB boot flash memory

2048 MB code flash memory

1024 MB DRAM

STACKID 1 system uptime is 1 hour(s) 47 minute(s) 6 second(s)

The system started at 00:03:44 GMT+00 Sat Jan 01 2000

The system : started=cold start

======================================================================================

=============== WARNING: FI image is not booted from UFI!!! ===============

====== Please download UFI image and reboot the system for full functionality ======

======================================================================================

ICX7150-C12 Router#show flash

Stack unit 1:

NAND Type: Micron NAND 2GiB (x 1)

Compressed Pri Code size = 28660224, Version:08.0.90dT211 (SPS08090d.bin)

Compressed Sec Code size = 32539748, Version:08.0.90dT213 (SPR08090d.bin)

Compressed Pri Boot Code size = 786944, Version:10.1.15T225 (mnz10115)

Compressed Sec Boot Code size = 786944, Version:10.1.15T225 (mnz10115)

Code Flash Free Space = 1260392448

ICX7150-C12 Router#

Re: Ruckus inconsistent WIFI signal

jeff_schultz — Thu, 15 Feb 2024 15:27:11 GMT

Hi Sofia,

Please read my last message. When I attempt to upgrade, I encounter and error message.

Invalid input -> bootrom

Let me know what I can do to get to the next step.

Thank you.

Re: Ruckus inconsistent WIFI signal

Sgatjens — Fri, 16 Feb 2024 15:15:22 GMT

Hi @jeff_schultz

The only command you need to execute is "copy tftp flash 10.176.220.51 SPS.bin primary".

Please check this link:
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-7150-C12P-via-TFTP/td-p/47187

And please proceed from the section: Continue with the upgrade, using the image

Kind regards,

Sofia Gätjens

Re: Ruckus inconsistent WIFI signal

jeff_schultz — Fri, 16 Feb 2024 15:58:02 GMT

Hi Sofia,

Sorry for my continued problems..... I've taken a screen shot of my results. And I have two questions.

1. For some reason my tftp command times out. In the screen shot, you can see where I've displayed the contains of my "upgrade" directory containing the SPS.bin file as well as displaying the show flash verifying the tftp command failed. Thoughts on why I am encountering the timeout?

2. After I successfully execute the first tftp command the next step is to copy a file called, "SPS08095hufi.bin". In my upgrade directory, you can see a file called, "SPS08095gufi.bin". I've downloaded 08080f, 08095g and 08095f and can't find the SPS08095hufi.bin file. What version includes the correct file?

Thanks again for your help! Happy Friday!

Re: Ruckus inconsistent WIFI signal

Sgatjens — Mon, 19 Feb 2024 15:24:19 GMT

Hello @jeff_schultz

I'm unable to view the images. Could you please resend them, preferably in a larger size?

Kind regards,

Sofia Gätjens

Re: Ruckus inconsistent WIFI signal

jeff_schultz — Mon, 19 Feb 2024 16:30:24 GMT

Hi Sofia,

Following are individual screen shots of my environment. The first one is of my TFTP environment.

The second one is of the output of my terminal commands displaying the login to where I encounter the time out error of the copy tftp command.

User Access Verification

Please Enter Login Name: admin
Please Enter Password:
User login successful.

ICX7150-C12 Router>enable
No password has been assigned yet...
ICX7150-C12 Router#show flash
Stack unit 1:
NAND Type: Micron NAND 2GiB (x 1)
Compressed Pri Code size = 28660224, Version:08.0.90dT211 (SPS08090d.bin)
Compressed Sec Code size = 32539748, Version:08.0.90dT213 (SPR08090d.bin)
Compressed Pri Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
Compressed Sec Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
Code Flash Free Space = 1260380160
ICX7150-C12 Router#copy tftp flash 192.168.0.245 SPS08080f.bin primary
ICX7150-C12 Router#TFTP session timed out

TFTP to Flash Error - code 5
ICX7150-C12 Router#

Can't seem to get past the session timed out error. I am able to display the files in the upgrade directory okay.

Thank you again for your patience and help!

Re: Ruckus inconsistent WIFI signal

Sgatjens — Tue, 20 Feb 2024 13:53:27 GMT

Hello @jeff_schultz

Please use the following commands:

ICX7150-12P Router>enable (hit enter to accept the command)
ICX7150-12P Router#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished)
ICX7150-12P Router#boot system flash secondary yes (hit enter to accept the command: the switch will reboot)

Once the RUCKUS ICX-7150-C12P switch reboots and comes online, should fix the issue.

Then share with me the "show flash" and "show version" commands again.

Kind regards,

Sofia Gätjens

Re: Ruckus inconsistent WIFI signal

jeff_schultz — Tue, 20 Feb 2024 14:21:37 GMT

Hi Sofia,

Following is the output of the commands you recommended. Unfortunately, the first command failed.

*****************************

Please Enter Login Name: admin
Please Enter Password:
User login successful.

ICX7150-C12 Router>enable
No password has been assigned yet...
ICX7150-C12 Router#copy flash flash secondaryError in opening /fast_iron/.images/primary.ufi

fopen: No such file or directory

Unable to find a UFI image copy from. Please reload master with appropriate UFI image to proceed with flash-flash copy
ICX7150-C12 Router#

************************************

One additional note, the update light is blinking yellow. Don't know if that bit of information is helpful.

Thanks again for your help!

Re: Ruckus inconsistent WIFI signal

jeff_schultz — Tue, 20 Feb 2024 14:31:10 GMT

Hi Sofia,

In reviewing our notes, we've going full circle. If you look back on response of ‎"02-08-2024 08:53 AM" you can see where I encountered this same error. Following is the output:

********************

ICX7150-C12-Router#copy flash flash secondaryError in opening /fast_iron/.images/primary.ufi

fopen: No such file or directory

Unable to find a UFI image copy from. Please reload master with appropriate UFI image to proceed with flash-flash copy
ICX7150-C12-Router#

**************************************

Re: Ruckus inconsistent WIFI signal

Sgatjens — Tue, 20 Feb 2024 14:38:25 GMT

Hello @jeff_schultz

Thank you.

The TFTP to Flash Error - code 5 indicates a connectivity issue between the ICX and your PC. Could you please directly connect your laptop to the switch using an Ethernet cable (plugged into one of the 12 ports on the front)? Then, from the switch's CLI, attempt to ping the IP address of your laptop.
Example command:

ICX7150-C12-Router#ping 192.168.x.x

Additionally, please ensure that the firewall on your laptop is disabled.

Kind regards,

Sofia Gätjens

Re: Ruckus inconsistent WIFI signal

jeff_schultz — Thu, 22 Feb 2024 16:09:31 GMT

Hi Sofia,

I've attempted to follow your instructions without success. I will describe what I've done. I disabled my firewall during my tests.

1- I used a network cable RJ-45 to RJ-45 and connected one of the 12 ports. I was unable to login using ssh or rlogin. I wasn't successful in executing the ping command from a DOS prompt on my PC.

2- I used the same cable and connected to the admin port and experienced the same results.

3- I used a USB to RJ-45 and connected to the admin port and was able to login using the serial connection. I wasn't successful executing the ping command in the session connection.

4- I used the USB to USB type C and connected to the new admin port and was able to login using the serial connection. I wasn't successful executing the ping command in the session connection.

Following is a screen shot of my IP scan and it shows the switch is inactive. Is this normal?

I am really stuck at this point...... I must be missing something?? Do I need to reset the switch and try from there? Are you willing to do a remote session to help trouble shoot?

Again, THANK YOU for your patience and help so far. Please let me know your thoughts.

Re: Ruckus inconsistent WIFI signal

Imran_ruckus — Thu, 22 Feb 2024 17:04:05 GMT

Hi @jeff_schultz

Greetings!!!

Thank you for the response and the information you shared.

Could you please try to access the IP address highlighted in the below screenshot and see if it’s an Switch IP address?

You should see the Switch Dashboard as shown in the below screenshot to confirm it’s a Switch IP Address.

Please check and confirm.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Ruckus inconsistent WIFI signal

jeff_schultz — Fri, 23 Feb 2024 02:27:53 GMT

Hi Imran,

The following is displayed when I use the 192.168.0.105 URL

When I login as admin, following is what is displayed.

Please let me know what additional information I can provide or commands to execute.

THANK YOU!

Re: Ruckus inconsistent WIFI signal

jeff_schultz — Fri, 23 Feb 2024 02:42:51 GMT

Current show flash and version output via the USB to USB type C console connection.

ICX7150-C12-Router>enable
No password has been assigned yet...
ICX7150-C12-Router#show flash
Stack unit 1:
NAND Type: Micron NAND 2GiB (x 1)
Compressed Pri Code size = 28660224, Version:08.0.90dT211 (SPS08090d.bin)
Compressed Sec Code size = 32539748, Version:08.0.90dT213 (SPR08090d.bin)
Compressed Pri Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
Compressed Sec Boot Code size = 786944, Version:10.1.15T225 (mnz10115)
Code Flash Free Space = 1260380160
ICX7150-C12-Router#show version
Copyright (c) Ruckus Networks, Inc. All rights reserved.
UNIT 1: compiled on Sep 23 2019 at 00:00:25 labeled as SPR08090d
(32539748 bytes) from Secondary SPR08090d.bin (Non-UFI)
SW: Version 08.0.90dT213
Compressed Secondary Boot Code size = 786944, Version:10.1.15T225 (mnz1011 5)
Compiled on Thu Jan 31 07:08:55 2019

HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
Serial #:FEK3838R0VZ
Software Package: ICX7150_BASE_L3_SOFT_PACKAGE
Current License: 2X1G
P-ASIC 0: type B160, rev 11 Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
1000 MHz ARM processor ARMv7 88 MHz bus
8192 KB boot flash memory
2048 MB code flash memory
1024 MB DRAM
STACKID 1 system uptime is 11 hour(s) 5 minute(s) 8 second(s)
The system started at 00:05:39 GMT+00 Sat Jan 01 2000

The system : started=cold start

======== ======
ICX7150-C12-Router#

Thank you again for your help!

Re: Ruckus inconsistent WIFI signal

Imran_ruckus — Fri, 23 Feb 2024 14:21:47 GMT

Hi @jeff_schultz

Greetings!!!

Thank you for the response and the information you shared.

This issue is because your switch is running on the Routing code (SPR). The Switch should run on the Switching code (SPS) to avoid these issues for Lennar home users. Due to a power outage/power spike, the Switch boots up on the other partition which may be running on a ‘Routing Code’ results in causing this issue.

As I can see from the output you shared, your Switch is booted up on the secondary partition which is running on Routing code (SPR) as highlighted in the below screenshot.

Please Enter the below commands in CLI to fix this issue:

Note: Hit Enter to accept each command

enable

copy flash flash secondary

boot system flash secondary yes

Example:

VIDEO LINK AS REFERENCE: https://www.youtube.com/watch?v=Eem1IBgYaWc

ICX7150-24P Router>enable (hit enter to accept the command)
ICX7150-24P Router#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished)
ICX7150-24P Router#boot system flash secondary yes (hit enter to accept the command: the switch will reboot)

We suggest upgrading your switch to the latest stable version to avoid this issue in the future. Your Switch is on an older non-UFI version that is 08090d. Once you complete the above process, please perform the Switch upgrade by referring to below RUCKUS Lennar Knowledge base self-help guide below to avoid any issues in the future.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-upgrade-RUCKUS-ICX-7150-C12P-from-Non-Unified-Forwarding/ta-p/71353

Please let me know if you have any queries in this regard.

Did I answer your queries? If yes, hit the Kudos buttons and also accept the answers as Accepted solutions.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: Ruckus inconsistent WIFI signal

jeff_schultz — Fri, 23 Feb 2024 14:35:47 GMT

Happy Friday Imran,

Thank you for the quick response.

Following is the output of the first command "copy flash flash secondary" where I encounter an error.

Please Enter Login Name: admin
Please Enter Password:
User login successful.

ICX7150-C12-Router>enable
No password has been assigned yet...
ICX7150-C12-Router#copy flash flash secondaryError in opening /fast_iron/.images /primary.ufi

fopen: No such file or directory

Unable to find a UFI image copy from. Please reload master with appropriate UFI image to proceed with flash-flash copy
ICX7150-C12-Router#

************************************************

Question: what would happen if I changed the boot sequence to secondary in the following screen shot? Would that boot up in switch mode?

Thanks in advance for your help!