topic Re: New home owner, new to ruckus in RUCKUS Support for Lennar Homes

New home owner, new to ruckus

BuddhaH — Sat, 20 Jan 2024 23:56:20 GMT

I am a new owner of a Lennar home and new to Ruckus. I feel that there are piece missing from the network and need to find out how yo get the parts. I see a white Ruckus box but I don’t know it this is the switch or the router. The paper work shows i should have basic wifi, but ??? How do I get the Ruckus wifi to work if there is no router?

Re: New home owner, new to ruckus

Imran_ruckus — Mon, 22 Jan 2024 13:18:50 GMT

Hi @BuddhaH

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that you need assistance in setting up your RUCKUS devices.

Please note RUCKUS setup comes with only RUCKUS ICX-7150-C12P Switch and R510 Access Points. We also need a Router or Modem-Router combo devices, if they are not present please contact your Internet Service Provider (ISP) for the same.

Please refer to the short guide link below about how to connect the devices as a reference:

Most common Setups for Lennar homes users:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lennar-homes-users/td-p/47106

Please check and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Re: New home owner, new to ruckus

BuddhaH — Mon, 29 Jan 2024 01:08:06 GMT

I got a router, but still having a hard time connecting to the Ruckus network. My wifi with my internet provider works great. It would be great to learn more and get my devices connected

Re: New home owner, new to ruckus

Imran_ruckus — Mon, 29 Jan 2024 12:03:35 GMT

Hi @BuddhaH

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well!!!

I can see there is another post raised by you on the Lennar forum (please refer to the below link). Please follow the same post. I will assist you with the same.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Bought-a-house-from-a-previous-owner/m-p/74840#M16330

Thank you again for understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.